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Customer Service Representatives
Vermont State
12 months ending June 2018
 
Description:  Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Excludes individuals whose duties are primarily installation, sales, or repair.   (soc 43-4051)
Learn more:  about this title at Occupational Info Center
 
Jobseekers Count % of 
Total
Total Served - Customer Service Representatives 146 100.0
 
   Gender
Female 80 54.8
Male 65 44.5
Not available 1 0.7
 
   Age
Age 14-19 8 5.5
Age 20-24 13 8.9
Age 25-34 32 21.9
Age 35-44 18 12.3
Age 45-54 33 22.6
Age 55-75 42 28.8
 
   Family Status
Parent - one parent family 10 6.8
Parent - two parent family 5 3.4
Other family member 4 2.7
Family of One 3 2.1
Head of Household --
Not available 124 84.9
 
   Education Status
In School
    Middle or High school 1 0.7
    Post Secondary school 14 9.6
total 15 10.3
Not In School
    High School or higher graduate 115 78.8
    Not a High School Graduate 16 11.0
total 131 89.7
 
   Highest School Grade Completed
No grade completed 1 0.7
Grade 1-12, but no diploma 19 13.0
High School graduate or equivalent 87 59.6
1-3 yrs College or Technical school 18 12.3
Bachelor's degree or equivalent 19 13.0
Education beyond Bachelor's degree 1 0.7
Not available 1 0.7
 
   Race
White 131 89.7
African American 7 4.8
American Indian and Alaskan Native 1 0.7
Asian 3 2.1
Hawaiian Native and Other Pacific Islander --
Two or more races 1 0.7
Not available 3 2.1
 
   Ethnicity
Hispanic 3 2.1
 
   Other
Receiving Unemployment 23 15.8
     during the 3 weeks ending 07/01/18
Veteran 9 6.2
 
Jobs Listed
Total - Customer Service Representatives 1,432
 
   Duration of Job
Temporary 147
Permanent 291
Information N/A 994
 
   Wage
Minimum hourly wage $ 9.60
Maximum hourly wage $35.00
Average hourly wage $14.08
Jobs with an hourly wage 251
 
Labor Exchange Information reflects only clients served and jobs listed by VDOL. Summary data has not been reviewed for accuracy.
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Vermont.gov State of Vermont Department of Labor