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Customer Service Representatives
Vermont State
12 months ending September 2018
 
Description:  Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Excludes individuals whose duties are primarily installation, sales, or repair.   (soc 43-4051)
Learn more:  about this title at Occupational Info Center
 
Jobseekers Count % of 
Total
Total Served - Customer Service Representatives 185 100.0
 
   Gender
Female 106 57.3
Male 78 42.2
Not available 1 0.5
 
   Age
Age 14-19 14 7.6
Age 20-24 14 7.6
Age 25-34 34 18.4
Age 35-44 28 15.1
Age 45-54 40 21.6
Age 55-75 54 29.2
Other or Not available 1 0.5
 
   Family Status
Parent - one parent family 17 9.2
Parent - two parent family 2 1.1
Other family member 4 2.2
Family of One 3 1.6
Head of Household --
Not available 159 85.9
 
   Education Status
In School
    Middle or High school 3 1.6
    Post Secondary school 15 8.1
total 18 9.7
Not In School
    High School or higher graduate 146 78.9
    Not a High School Graduate 19 10.3
total 165 89.2
Not available 2 1.1
 
   Highest School Grade Completed
No grade completed 1 0.5
Grade 1-12, but no diploma 26 14.1
High School graduate or equivalent 122 65.9
1-3 yrs College or Technical school 15 8.1
Bachelor's degree or equivalent 19 10.3
Education beyond Bachelor's degree 1 0.5
Not available 1 0.5
 
   Race
White 166 89.7
African American 7 3.8
American Indian and Alaskan Native 1 0.5
Asian 3 1.6
Hawaiian Native and Other Pacific Islander --
Two or more races 2 1.1
Not available 6 3.2
 
   Ethnicity
Hispanic 4 2.2
 
   Other
Receiving Unemployment 22 11.9
     during the 3 weeks ending 10/01/18
Veteran 8 4.3
 
Jobs Listed
Total - Customer Service Representatives 1,460
 
   Duration of Job
Temporary 114
Permanent 245
Information N/A 1,101
 
   Wage
Minimum hourly wage $ 9.60
Maximum hourly wage $30.00
Average hourly wage $12.03
Jobs with an hourly wage 289
 
Labor Exchange Information reflects only clients served and jobs listed by VDOL. Summary data has not been reviewed for accuracy.
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Vermont.gov State of Vermont Department of Labor