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Customer Service Representatives
Vermont State
12 months ending July 2017
 
Description:  Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Excludes individuals whose duties are primarily installation, sales, or repair.   (soc 43-4051)
Learn more:  about this title at Occupational Info Center
 
Jobseekers Count % of 
Total
Total Served - Customer Service Representatives 82 100.0
 
   Gender
Female 51 62.2
Male 31 37.8
 
   Age
Age 14-19 1 1.2
Age 20-24 7 8.5
Age 25-34 14 17.1
Age 35-44 26 31.7
Age 45-54 12 14.6
Age 55-75 22 26.8
 
   Family Status
Parent - one parent family 8 9.8
Parent - two parent family 9 11.0
Other family member 6 7.3
Family of One 2 2.4
Head of Household --
Not available 57 69.5
 
   Education Status
In School
    Middle or High school 1 1.2
    Post Secondary school 9 11.0
total 10 12.2
Not In School
    High School or higher graduate 72 87.8
    Not a High School Graduate --
total 72 87.8
 
   Highest School Grade Completed
No grade completed --
Grade 1-12, but no diploma 1 1.2
High School graduate or equivalent 43 52.4
1-3 yrs College or Technical school 21 25.6
Bachelor's degree or equivalent 13 15.9
Education beyond Bachelor's degree 4 4.9
 
   Race
White 71 86.6
African American 5 6.1
American Indian and Alaskan Native --
Asian 1 1.2
Hawaiian Native and Other Pacific Islander --
Two or more races 2 2.4
Not available 3 3.7
 
   Ethnicity
Hispanic 4 4.9
 
   Other
Receiving Unemployment 8 9.8
     during the 3 weeks ending 08/01/17
Veteran 5 6.1
 
Jobs Listed
Total - Customer Service Representatives 1,189
 
   Duration of Job
Temporary 59
Permanent 303
Information N/A 827
 
   Wage
Minimum hourly wage $ 9.00
Maximum hourly wage $23.33
Average hourly wage $11.95
Jobs with an hourly wage 305
 
Labor Exchange Information reflects only clients served by VDOL. Summary data has not been reviewed for accuracy.
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Vermont.gov State of Vermont Department of Labor