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Funeral Service Managers

Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.   (O'Net 11-9061.00)

 
Reported job titles:   Arranging Funeral Director, Assistant Manager of Operations, Funeral Counselor, Funeral Home Director, Funeral Home General Manager, Funeral Home Location Manager, Funeral Home Manager, Funeral Planner, Funeral Planning Counselor, Funeral Pre-arrangement Counselor, Funeral Sales Manager, Funeral Service Manager, Location Manager, Market Manager, Mortuary Operations Manager, Operations Manager, Sales Manager, Prearranged Funerals, Scheduling Manager
 
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    Wages
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    Employment Trends
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    Industries of Employment
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    Industry Percent of Total
    2014
    Self-employed workers, all industries 70.8%
    Personal and laundry services 28.0%
    Private households 0.7%
    Fishing, hunting, and trapping 0.2%
    source: Employment Projections, U.S. Bureau of Labor Statistics, National Employment Matrix, released July 2016.
     


    Tasks
    for Funeral Service Managers
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  • Attend or make presentations at community events to promote funeral home services or build community relationships.
     
  • Conduct market research and analyze industry trends.
     
  • Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
     
  • Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
     
  • Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
     
  • Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
     
  • Negotiate contracts for prearranged funeral services.
     
  • Offer counsel and comfort to families and friends of the deceased.
     
  • Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
     
  • Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.
     
    source: Occupational Information Network: Funeral Service Managers  updated February 2011
     


    Knowledge
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    No knowledge information for this occupation.
     


    Skills
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    No skills information for this occupation.
     


    Abilities
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    No abilities information for this occupation.
     


    Work Activities
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    No work activities information for this occupation.
     


    Interests
    for Funeral Service Managers
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  • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
     
  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
     
  • Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
     
    source: Occupational Information Network: Funeral Service Managers  updated July 2013
     


    Work Styles
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    No work styles information for this occupation.
     


    State of Vermont License Information
    that may be required for Funeral Service Managers
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    License Name Licensing Agency
    Funeral Director Vermont Secretary of State
    Office of Professional Regulation
    Board of Funeral Service
     
    source: Vermont Department of Labor, Licensed & Certified Occupations in Vermont, 2015.
     


    Education and Training Requirements
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    No education and training information for this occupation.
     


    Schools
    offering instructional programs related to Funeral Service Managers
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      Related Instructional Programs
     
    • Funeral Direction/Service.
     
    • Funeral Service and Mortuary Science, General.
     
    • Funeral Service and Mortuary Science, Other.
     
     Search for schools offering these programs at
     
     
     
    source: National Center for Education Statistics 2000 Classification of Instructional Programs .
     


    Other Resources
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  • Labor Exchange Information
  • A source for occupational characteristics, such as age, gender, race, and years of education and an alternative source for occupational wage rates. Limited to people looking for jobs and the jobs advertised through VDOL Vermont Job Link.
  • Look for statewide information over the latest 12 months for Funeral Service Managers.
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  • Occupational Outlook Handbook
  • The Occupational Outlook Handbook is a nationally recognized source of career information, designed to provide valuable assistance to individuals making decisions about their future work lives. Revised every two years, the Handbook describes what workers do on the job, working conditions, the training and education needed, earnings, and expected job prospects in a wide range of occupations.
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    Related Occupations
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    Vermont.gov State of Vermont Department of Labor