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Lodging Managers

Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.   (O'Net 11-9081.00)

 
Reported job titles:   Agricultural Labor Camp Manager, Apartment Coordinator, Bed and Breakfast Innkeeper, Boardinghouse Keeper, Camp Director, Campground Manager   (view all job titles)
 
  • Career Video
  • Wages
  • Employment Trends
  • Industries of Employment
  • Tasks
  • Knowledge
  • Skills
  • Abilities
  • Work Activities
  • Interests
  • Work Styles
  • License Information
  • Education & Training Requirements
  • Schools
  • Other Resources
  • Related Occupations
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    Career Video
    related to Lodging Managers
    Lodging Managers photo Lodging Managers
    Hospitality and Tourism photo Hospitality and Tourism
    Additional videos and more information available at
     


    Wages
    for Lodging Managers
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     Location Pay
    Period
    2016
    Percentile Wages Average
    Wage
    10% 25% 50%
    Median
    75% 90%
     Vermont Hourly $ 13.23   $ 15.03   $ 27.27   $ 32.50   $ 47.38   $ 29.17  
    Yearly $27,510   $31,260   $56,710   $67,610   $98,540   $60,670  
     
     Southern Vermont Balance of State Hourly $ 13.40   $ 19.94   $ 27.79   $ 31.26   $ 38.72   $ 27.36  
    Yearly $27,880   $41,470   $57,810   $65,010   $80,530   $56,920  
     
     Northern Vermont Balance of State Hourly $ 13.78   $ 19.15   $ 24.97   $ 40.77   $ 46.72   $ 28.71  
    Yearly $28,660   $39,840   $51,930   $84,810   $97,180   $59,710  
     
    What are Percentile Wages?
    source: Occupational Employment Statistics, Vermont Labor Market Information, U.S. Bureau of Labor Statistics, released April 2017.
     


    Employment Trends
    for Lodging Managers
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    Location Employment Annual % change
    (compounded)
    Annual job openings
    (due to growth and
    net replacements)
    2014 2024
    Vermont 550 586 0.6% 15
    source: Employment Projections, Vermont Economic & Labor Market Information, in cooperation with U.S. Bureau of Labor Statistics, statewide estimates released July 2016.
     


    Industries of Employment
    for Lodging Managers
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    Industry Percent of Total
    2014
    Accommodation 61.0%
    Self-employed workers, all industries 32.6%
    Management of companies and enterprises 1.8%
    Religious, grantmaking, civic, professional, and similar organizations 1.2%
    Educational services; state, local, and private 0.5%
    source: Employment Projections, U.S. Bureau of Labor Statistics, National Employment Matrix, released July 2016.
     


    Tasks
    for Lodging Managers
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  • Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
     
  • Greet and register guests.
     
  • Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
     
  • Monitor the revenue activity of the hotel or facility.
     
  • Train staff members.
     
  • Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
     
  • Coordinate front-office activities of hotels or motels, and resolve problems.
     
  • Participate in financial activities such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
     
  • Collect payments and record data pertaining to funds and expenditures.
     
  • Manage and maintain temporary or permanent lodging facilities.
     
    source: Occupational Information Network: Lodging Managers  updated June 2010
     


    Knowledge
    for Lodging Managers
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  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
     
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
     
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
     
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
     
  • Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
     
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
     
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
     
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
     
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
     
  • Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
     
    source: Occupational Information Network: Lodging Managers  updated June 2010
     


    Skills
    for Lodging Managers
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  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
     
  • Coordination - Adjusting actions in relation to others' actions.
     
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
     
  • Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
     
  • Speaking - Talking to others to convey information effectively.
     
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
     
  • Service Orientation - Actively looking for ways to help people.
     
  • Time Management - Managing one's own time and the time of others.
     
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
     
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
     
    source: Occupational Information Network: Lodging Managers  updated June 2010
     


    Abilities
    for Lodging Managers
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  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
     
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
     
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
     
  • Speech Recognition - The ability to identify and understand the speech of another person.
     
  • Speech Clarity - The ability to speak clearly so others can understand you.
     
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
     
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
     
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
     
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
     
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
     
    source: Occupational Information Network: Lodging Managers  updated June 2010
     


    Work Activities
    for Lodging Managers
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  • Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
     
  • Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
     
  • Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
     
  • Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
     
  • Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
     
  • Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
     
  • Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
     
  • Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
     
  • Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
     
  • Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
     
    source: Occupational Information Network: Lodging Managers  updated June 2010
     


    Interests
    for Lodging Managers
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  • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
     
  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
     
  • Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
     
    source: Occupational Information Network: Lodging Managers  updated June 2008
     


    Work Styles
    for Lodging Managers
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  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
     
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
     
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
     
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
     
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
     
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
     
  • Integrity - Job requires being honest and ethical.
     
  • Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
     
  • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
     
  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
     
    source: Occupational Information Network: Lodging Managers  updated June 2010
     


    State of Vermont License Information
    that may be required for Lodging Managers
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    No state licenses listed for this occupation.
     


    Education and Training Requirements
    for Lodging Managers
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  • Job Zone Three: Medium Preparation Needed
  •  
  • Education: Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
  •  
  • Training: Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
  •  
  • Experience: Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
  •  
    source: Occupational Information Network: Lodging Managers  updated June 2010
     


    Schools
    offering instructional programs related to Lodging Managers
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      Related Instructional Programs
     
    • Hospitality Administration/Management, General.
     
    • Hospitality and Recreation Marketing Operations.
     
    • Hotel, Motel, and Restaurant Management. (NEW)
     
    • Hotel/Motel Administration/Management.
     
    • Resort Management.
     
    • Restaurant/Food Services Management.
     
     Search for schools offering these programs at
     
     
     
    source: National Center for Education Statistics 2000 Classification of Instructional Programs .
     


    Other Resources
    for Lodging Managers
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  • Labor Exchange Information
  • A source for occupational characteristics, such as age, gender, race, and years of education and an alternative source for occupational wage rates. Limited to people looking for jobs and the jobs advertised through VDOL Vermont Job Link.
  • Look for statewide information over the latest 12 months for Lodging Managers.
  •  
  • Occupational Outlook Handbook
  • The Occupational Outlook Handbook is a nationally recognized source of career information, designed to provide valuable assistance to individuals making decisions about their future work lives. Revised every two years, the Handbook describes what workers do on the job, working conditions, the training and education needed, earnings, and expected job prospects in a wide range of occupations.
    Go to Occupational Outlook Handbook
    Handbook occupations related to Lodging Managers :
  • Lodging Managers
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    Related Occupations
    Occupations with skill requirements similar to Lodging Managers
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  • First-Line Supervisors of Office and Administrative Support Workers
  •  
  • First-Line Supervisors of Retail Sales Workers
  •  
  • First-Line Supervisors of Transportation and Material-Moving Machine and Vehicle Operators
  •  
  • Food Service Managers
  •  
  • Gaming Managers
  •  
  • General and Operations Managers
  •  
  • Industrial Production Managers
  •  
  • Meeting, Convention, and Event Planners
  •  
  • Real Estate Sales Agents
  •  
    source: Occupational Information Network: Lodging Managers 
     

     
     
     
    Vermont.gov State of Vermont Department of Labor