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Medical and Health Services Managers

Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.   (O'Net 11-9111.00)

 
Reported job titles:   Assisted Living Administrator, Assisted Living Manager, Business Director, Cancer Center Director, Chief Hospital Administrator, Chief of Staff, Client Services Director, Clinic Director, Clinical Director, Clinical Manager, Clinical Services Director, Clinical Supervisor, Community Health Nursing Director, Coordinator of Rehabilitation Services, Dental Laboratory Manager, Department Supervisor, Director of Administration, Director of Clinic, Director of Clinical Services, Director of Correctional Therapy, Director of Health Services, Director of Nurses, Director of Nursing, Director of Nursing Service, Director of Occupational Therapy, Director of Physical Therapy, Director of Recreation Therapy, Director of Research, Director of Respiratory Therapy, Director of Speech and Hearing Therapy, Director of Volunteer Services, Emergency Medical Service Coordinator, Emergency Medical Service Manager, Emergency Medical Services Coordinator, First Aid Director, Health Administrator, Health and Social Service Manager, Health Care Administrator, Health Care Coordinator, Health Care Facility Administrator, Health Care Manager, Health Director, Health Facility Administrator, Health Information Administrator, Health Information Management Director, Health Information Managers, Health Services Administrator, Health Services Director, Health Unit Coordinator, Healthcare Administrator, Healthcare Manager, Hospice Administrator, Hospice Director, Hospice Plan Administrator, Hospice Superintendent, Hospital Administrator, Hospital Director, Hospital Manager, Hospital Plan Administrator, Hospital Superintendent, Hospital Supervisor, Hospital Unit Coordinator, In Service Coordinator, In Service Educator, Laboratory Administrative Director, Laboratory Director, Laboratory Manager, Long Term Care Administrator, Medical and Health Information Manager, Medical Care Administrator, Medical Director, Medical Office Administrator, Medical Office Coordinator, Medical Office Manager, Medical Officer, Medical Practice Manager, Medical Records Administrator, Medical Records Manager, Medical Records Supervisor, Medical Supervisor, Medicine and Health Service Manager, Mental Health Program Manager, Morgue Keeper, Nurse Administrator, Nurse Manager, Nurse Supervisor, Nurses Superintendent, Nursing Administrator, Nursing Home Administrator, Nursing Home Manager, Nursing Service Administrator, Nursing Service Director, Nursing Services Manager, Nutrition Services Manager, Occupational Health Nursing Director, Occupational Therapy Director, Office Manager, Outpatient Services Director, Patient Relations Director, Pharmacy Manager, Practice Administrator, Program Director, Program Manager, Public Health Administrator, Public Health Director, Quality Assurance Coordinator, Quarantine Officer, Rehabilitation Director, Research Director, Residential Supervisor, Respiratory Therapy Director, Speech and Hearing Therapy Director, Venereal Disease Control Head, Volunteer Services Director, Wellness Director, Wellness Manager
 
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    Wages
    for Medical and Health Services Managers
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     Location Pay
    Period
    2016
    Percentile Wages Average
    Wage
    10% 25% 50%
    Median
    75% 90%
     Vermont Hourly $ 26.60   $ 31.39   $ 39.50   $ 52.20   $ 74.91   $ 47.62  
    Yearly $55,330   $65,290   $82,160   $108,580   $155,820   $99,050  
     
     Burlington-South Burlington, VT Metropolitan NECTA Hourly $ 25.28   $ 28.88   $ 36.95   $ 52.16   $ 84.35   $ 46.42  
    Yearly $52,580   $60,080   $76,860   $108,490   $175,450   $96,550  
     
     Southern Vermont Balance of State Hourly $ 28.74   $ 34.14   $ 42.41   $ 56.80   $ 75.55   $ 50.84  
    Yearly $59,780   $71,010   $88,200   $118,150   $157,140   $105,740  
     
     Northern Vermont Balance of State Hourly $ 28.10   $ 32.08   $ 39.27   $ 47.31   $ 58.77   $ 43.87  
    Yearly $58,450   $66,720   $81,680   $98,410   $122,250   $91,250  
     
    What are Percentile Wages?
    source: Occupational Employment Statistics, Vermont Labor Market Information, U.S. Bureau of Labor Statistics, released April 2017.
     


    Employment Trends
    for Medical and Health Services Managers
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    Location Employment Annual % change
    (compounded)
    Annual job openings
    (due to growth and
    net replacements)
    2014 2024
    Vermont 781 886 1.3% 30
    source: Employment Projections, Vermont Economic & Labor Market Information, in cooperation with U.S. Bureau of Labor Statistics, statewide estimates released July 2016.
     


    Industries of Employment
    for Medical and Health Services Managers
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    Industry Percent of Total
    2014
    Hospitals; state, local, and private 37.4%
    Ambulatory healthcare services 27.1%
    Nursing and residential care facilities 9.8%
    Self-employed workers, all industries 4.3%
    Federal government, all industries 4.0%
    source: Employment Projections, U.S. Bureau of Labor Statistics, National Employment Matrix, released July 2016.
     


    Tasks
    for Medical and Health Services Managers
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  • Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
     
  • Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
     
  • Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
     
  • Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
     
  • Plan, implement and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
     
  • Direct or conduct recruitment, hiring and training of personnel.
     
  • Establish work schedules and assignments for staff, according to workload, space and equipment availability.
     
  • Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
     
  • Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
     
  • Develop and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports.
     
    source: Occupational Information Network: Medical and Health Services Managers  updated June 2008
     


    Knowledge
    for Medical and Health Services Managers
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  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
     
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
     
  • Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
     
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
     
  • Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
     
  • Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
     
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
     
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
     
  • Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
     
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
     
    source: Occupational Information Network: Medical and Health Services Managers  updated June 2008
     


    Skills
    for Medical and Health Services Managers
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  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
     
  • Speaking - Talking to others to convey information effectively.
     
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
     
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
     
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
     
  • Coordination - Adjusting actions in relation to others' actions.
     
  • Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
     
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
     
  • Time Management - Managing one's own time and the time of others.
     
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
     
    source: Occupational Information Network: Medical and Health Services Managers  updated June 2010
     


    Abilities
    for Medical and Health Services Managers
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  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
     
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
     
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
     
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
     
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
     
  • Speech Clarity - The ability to speak clearly so others can understand you.
     
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
     
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
     
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
     
  • Speech Recognition - The ability to identify and understand the speech of another person.
     
    source: Occupational Information Network: Medical and Health Services Managers  updated June 2008
     


    Work Activities
    for Medical and Health Services Managers
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  • Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
     
  • Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
     
  • Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
     
  • Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
     
  • Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.
     
  • Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
     
  • Monitoring and Controlling Resources - Monitoring and controlling resources and overseeing the spending of money.
     
  • Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
     
  • Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
     
  • Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.
     
    source: Occupational Information Network: Medical and Health Services Managers  updated June 2008
     


    Interests
    for Medical and Health Services Managers
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  • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
     
  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
     
  • Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
     
    source: Occupational Information Network: Medical and Health Services Managers  updated June 2008
     


    Work Styles
    for Medical and Health Services Managers
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  • Integrity - Job requires being honest and ethical.
     
  • Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
     
  • Initiative - Job requires a willingness to take on responsibilities and challenges.
     
  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
     
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
     
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
     
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
     
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
     
  • Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
     
  • Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
     
    source: Occupational Information Network: Medical and Health Services Managers  updated June 2008
     


    State of Vermont License Information
    that may be required for Medical and Health Services Managers
    Back to Top
     
    License Name Licensing Agency
    Nursing Home Administrator Vermont Secretary of State
    Office of Professional Regulation
    Nursing Home Administrators Licensing
     
    source: Vermont Department of Labor, Licensed & Certified Occupations in Vermont, 2015.
     


    Education and Training Requirements
    for Medical and Health Services Managers
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  • Job Zone Five: Extensive Preparation Needed
  •  
  • Education: Most of these occupations require graduate school. For example, they may require a master's degree, and some require a Ph.D., M.D., or J.D. (law degree).
  •  
  • Training: Employees may need some on-the-job training, but most of these occupations assume that the person will already have the required skills, knowledge, work-related experience, and/or training.
  •  
  • Experience: Extensive skill, knowledge, and experience are needed for these occupations. Many require more than five years of experience. For example, surgeons must complete four years of college and an additional five to seven years of specialized medical training to be able to do their job.
  •  
    source: Occupational Information Network: Medical and Health Services Managers  updated June 2008
     


    Schools
    offering instructional programs related to Medical and Health Services Managers
    Back to Top
     
      Related Instructional Programs
     
    • Clinical Research Coordinator. (NEW)
     
    • Community Health and Preventive Medicine.
     
    • Health Information/Medical Records Administration/Administrator.
     
    • Health Policy Analysis. (NEW)
     
    • Health Services Administration.
     
    • Health Unit Manager/Ward Supervisor.
     
    • Health/Health Care Administration/Management.
     
    • Hospital and Health Care Facilities Administration/Management.
     
    • Long Term Care Administration/Management. (NEW)
     
    • Nursing Administration.
     
    • Nursing Practice. (NEW)
     
    • Public Health, General.
     
     Search for schools offering these programs at
     
     
     
    source: National Center for Education Statistics 2000 Classification of Instructional Programs .
     


    Other Resources
    for Medical and Health Services Managers
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  • Labor Exchange Information
  • A source for occupational characteristics, such as age, gender, race, and years of education and an alternative source for occupational wage rates. Limited to people looking for jobs and the jobs advertised through VDOL Vermont Job Link.
  • Look for statewide information over the latest 12 months for Medical and Health Services Managers.
  •  
  • Occupational Outlook Handbook
  • The Occupational Outlook Handbook is a nationally recognized source of career information, designed to provide valuable assistance to individuals making decisions about their future work lives. Revised every two years, the Handbook describes what workers do on the job, working conditions, the training and education needed, earnings, and expected job prospects in a wide range of occupations.
    Go to Occupational Outlook Handbook
    Handbook occupations related to Medical and Health Services Managers :
  • Medical and Health Services Managers
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  • For additional information on Medical and Health Services Managers , go to O*NET Online Detail Report.
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    Related Occupations
    Occupations with skill requirements similar to Medical and Health Services Managers
    Back to Top
     
     
  • Chief Executives
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  • Dietitians and Nutritionists
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  • Education Administrators, Elementary and Secondary School
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  • Education Administrators, Postsecondary
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  • Equal Opportunity Representatives and Officers
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  • Human Resources Managers
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  • Industrial-Organizational Psychologists
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  • Public Relations and Fundraising Managers
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  • Sales Agents, Securities and Commodities
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  • Social and Community Service Managers
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    source: Occupational Information Network: Medical and Health Services Managers 
     

     
     
     
    Vermont.gov State of Vermont Department of Labor