Data & Research
UI Portal Employer Portal Claimant Portal
 
* ELMI Occupation Report *
 
Postmasters and Mail Superintendents

Plan, direct, or coordinate operational, administrative, management, and supportive services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.   (O'Net 11-9131.00)

 
Reported job titles:   Branch Manager, Computerized Forwarding System Supervisor, Customer Service Manager, Customer Service Supervisor, Delivery Supervisor, Distribution Operation Supervisor (SDO)   (view all job titles)
 
  • Career Video
  • Wages
  • Employment Trends
  • Industries of Employment
  • Tasks
  • Knowledge
  • Skills
  • Abilities
  • Work Activities
  • Interests
  • Work Styles
  • License Information
  • Education & Training Requirements
  • Schools
  • Other Resources
  • Related Occupations
  •  


    Career Video
    related to Postmasters and Mail Superintendents
    Postmasters and Mail Superintendents photo Postmasters and Mail Superintendents
    Government and Public Administration photo Government and Public Administration
    Additional videos and more information available at
     


    Wages
    for Postmasters and Mail Superintendents
    Back to Top
     Location Pay
    Period
    2016
    Percentile Wages Average
    Wage
    10% 25% 50%
    Median
    75% 90%
     Vermont Hourly $ 27.44   $ 29.28   $ 30.70   $ 34.25   $ 37.40   $ 31.72  
    Yearly $57,070   $60,900   $63,850   $71,250   $77,800   $65,970  
     
     Burlington-South Burlington, VT Metropolitan NECTA Hourly $ 28.66   $ 30.12   $ 32.49   $ 37.40   $ 41.54   $ 33.68  
    Yearly $59,620   $62,640   $67,570   $77,800   $86,410   $70,050  
     
     Southern Vermont Balance of State Hourly $ 28.67   $ 29.56   $ 30.65   $ 33.47   $ 36.58   $ 31.56  
    Yearly $59,630   $61,490   $63,750   $69,610   $76,100   $65,650  
     
     Northern Vermont Balance of State Hourly $ 25.90   $ 28.67   $ 30.42   $ 34.82   $ 37.23   $ 31.06  
    Yearly $53,880   $59,630   $63,260   $72,420   $77,430   $64,610  
     
    What are Percentile Wages?
    source: Occupational Employment Statistics, Vermont Labor Market Information, U.S. Bureau of Labor Statistics, released April 2017.
     


    Employment Trends
    for Postmasters and Mail Superintendents
    Back to Top
    Location Employment Annual % change
    (compounded)
    Annual job openings
    (due to growth and
    net replacements)
    2014 2024
    Vermont 170 140 -1.9% 4
    source: Employment Projections, Vermont Economic & Labor Market Information, in cooperation with U.S. Bureau of Labor Statistics, statewide estimates released July 2016.
     


    Industries of Employment
    for Postmasters and Mail Superintendents
    Back to Top
    Industry Percent of Total
    2014
    Federal government, all industries 100.0%
    source: Employment Projections, U.S. Bureau of Labor Statistics, National Employment Matrix, released July 2016.
     


    Tasks
    for Postmasters and Mail Superintendents
    Back to Top
     
     
  • Organize and supervise activities such as the processing of incoming and outgoing mail.
     
  • Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
     
  • Resolve customer complaints.
     
  • Hire and train employees, and evaluate their performance.
     
  • Prepare employee work schedules.
     
  • Prepare and submit detailed and summary reports of post office activities to designated supervisors.
     
  • Negotiate labor disputes.
     
  • Collect rents for post office boxes.
     
  • Issue and cash money orders.
     
  • Inform the public of available services, and of postal laws and regulations.
     
    source: Occupational Information Network: Postmasters and Mail Superintendents  updated July 2005
     


    Knowledge
    for Postmasters and Mail Superintendents
    Back to Top
     
     
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
     
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
     
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
     
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
     
  • Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
     
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
     
  • Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
     
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
     
  • Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
     
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
     
    source: Occupational Information Network: Postmasters and Mail Superintendents  updated July 2005
     


    Skills
    for Postmasters and Mail Superintendents
    Back to Top
     
     
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
     
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
     
  • Speaking - Talking to others to convey information effectively.
     
  • Coordination - Adjusting actions in relation to others' actions.
     
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
     
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
     
  • Time Management - Managing one's own time and the time of others.
     
  • Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
     
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
     
  • Negotiation - Bringing others together and trying to reconcile differences.
     
    source: Occupational Information Network: Postmasters and Mail Superintendents  updated June 2010
     


    Abilities
    for Postmasters and Mail Superintendents
    Back to Top
     
     
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
     
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
     
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
     
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
     
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
     
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
     
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
     
  • Speech Clarity - The ability to speak clearly so others can understand you.
     
  • Speech Recognition - The ability to identify and understand the speech of another person.
     
  • Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
     
    source: Occupational Information Network: Postmasters and Mail Superintendents  updated July 2005
     


    Work Activities
    for Postmasters and Mail Superintendents
    Back to Top
     
     
  • Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
     
  • Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
     
  • Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
     
  • Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
     
  • Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
     
  • Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
     
  • Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
     
  • Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.
     
  • Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
     
  • Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
     
    source: Occupational Information Network: Postmasters and Mail Superintendents  updated July 2005
     


    Interests
    for Postmasters and Mail Superintendents
    Back to Top
     
     
  • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
     
  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
     
  • Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
     
    source: Occupational Information Network: Postmasters and Mail Superintendents  updated June 2008
     


    Work Styles
    for Postmasters and Mail Superintendents
    Back to Top
     
     
  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
     
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
     
  • Integrity - Job requires being honest and ethical.
     
  • Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
     
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
     
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
     
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
     
  • Initiative - Job requires a willingness to take on responsibilities and challenges.
     
  • Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
     
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
     
    source: Occupational Information Network: Postmasters and Mail Superintendents  updated July 2005
     


    State of Vermont License Information
    that may be required for Postmasters and Mail Superintendents
    Back to Top
     
    No state licenses listed for this occupation.
     


    Education and Training Requirements
    for Postmasters and Mail Superintendents
    Back to Top
     
     
  • Job Zone Three: Medium Preparation Needed
  •  
  • Education: Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
  •  
  • Training: Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
  •  
  • Experience: Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
  •  
    source: Occupational Information Network: Postmasters and Mail Superintendents  updated July 2005
     


    Schools
    offering instructional programs related to Postmasters and Mail Superintendents
    Back to Top
     
      Related Instructional Programs
     
    • Public Administration.
     
     Search for schools offering these programs at
     
     
     
    source: National Center for Education Statistics 2000 Classification of Instructional Programs .
     


    Other Resources
    for Postmasters and Mail Superintendents
    Back to Top
     
  • Labor Exchange Information
  • A source for occupational characteristics, such as age, gender, race, and years of education and an alternative source for occupational wage rates. Limited to people looking for jobs and the jobs advertised through VDOL Vermont Job Link.
  • Look for statewide information over the latest 12 months for Postmasters and Mail Superintendents.
  •  
  • Occupational Outlook Handbook
  • No handbook information for this occupation.
     
  • CareerOneStop
  • CareerOneStop is...
  • Your source for employment information and inspiration
  • The place to manage your career
  • Your pathway to career success
  • Tools to help job seekers, students, businessess and career professionals
  • Go to
  • O*NET™ Online
  • O*NET Online is an interactive web site for those interested in exploring occupations through O*NET, The Occupational Information Network database.   All of the descriptive information on this page comes from the O*NET database, version 18.1, released March 2014.   The O*NET database takes the place of the Dictionary of Occupational Titles (DOT) as the nation's primary source of occupational information.
  • For additional information on Postmasters and Mail Superintendents , go to O*NET Online Detail Report.
  • Home page is at   
  •  

    Related Occupations
    Occupations with skill requirements similar to Postmasters and Mail Superintendents
    Back to Top
     
     
  • Administrative Services Managers
  •  
  • First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand
  •  
  • First-Line Supervisors of Non-Retail Sales Workers
  •  
  • First-Line Supervisors of Office and Administrative Support Workers
  •  
  • First-Line Supervisors of Transportation and Material-Moving Machine and Vehicle Operators
  •  
  • Gaming Supervisors
  •  
  • General and Operations Managers
  •  
  • Insurance Sales Agents
  •  
  • Purchasing Managers
  •  
    source: Occupational Information Network: Postmasters and Mail Superintendents 
     

     
     
     
    Vermont.gov State of Vermont Department of Labor