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Medical Assistants

Perform administrative and certain clinical duties under the direction of a physician. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician.   (O'Net 31-9092.00)

 
Reported job titles:   Autopsy Assistant, Certified Coding Specialist, Certified Medical Assistant (CMA), Certified Phlebotomy Technician, Certified Professional Coder (CPC), Chiropractor Assistant   (view all job titles)
 
  • Career Video
  • Wages
  • Employment Trends
  • Industries of Employment
  • Tasks
  • Knowledge
  • Skills
  • Abilities
  • Work Activities
  • Interests
  • Work Styles
  • License Information
  • Education & Training Requirements
  • Schools
  • Other Resources
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    Wages
    for Medical Assistants
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     Location Pay
    Period
    2016
    Percentile Wages Average
    Wage
    10% 25% 50%
    Median
    75% 90%
     Vermont Hourly $ 12.92   $ 14.54   $ 16.80   $ 18.89   $ 22.42   $ 17.26  
    Yearly $26,880   $30,240   $34,940   $39,300   $46,630   $35,910  
     
     Burlington-South Burlington, VT Metropolitan NECTA Hourly $ 13.24   $ 14.75   $ 17.01   $ 19.14   $ 22.55   $ 17.56  
    Yearly $27,540   $30,670   $35,380   $39,820   $46,910   $36,520  
     
     Southern Vermont Balance of State Hourly $ 12.24   $ 14.34   $ 16.67   $ 18.58   $ 21.75   $ 16.65  
    Yearly $25,470   $29,830   $34,670   $38,650   $45,250   $34,630  
     
     Northern Vermont Balance of State Hourly $ 12.61   $ 13.97   $ 16.13   $ 18.42   $ 23.30   $ 17.26  
    Yearly $26,230   $29,060   $33,550   $38,320   $48,460   $35,890  
     
    What are Percentile Wages?
    source: Occupational Employment Statistics, Vermont Labor Market Information, U.S. Bureau of Labor Statistics, released April 2017.
     


    Employment Trends
    for Medical Assistants
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    Location Employment Annual % change
    (compounded)
    Annual job openings
    (due to growth and
    net replacements)
    2014 2024
    Vermont 727 770 0.6% 19
    source: Employment Projections, Vermont Economic & Labor Market Information, in cooperation with U.S. Bureau of Labor Statistics, statewide estimates released July 2016.
     


    Industries of Employment
    for Medical Assistants
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    Industry Percent of Total
    2014
    Ambulatory healthcare services 77.7%
    Hospitals; state, local, and private 15.1%
    Nursing and residential care facilities 2.3%
    Administrative and support services 1.5%
    Educational services; state, local, and private 1.3%
    source: Employment Projections, U.S. Bureau of Labor Statistics, National Employment Matrix, released July 2016.
     


    Tasks
    for Medical Assistants
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  • Record patients' medical history, vital statistics, or information such as test results in medical records.
     
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
     
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
     
  • Show patients to examination rooms and prepare them for the physician.
     
  • Prepare and administer medications as directed by a physician.
     
  • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
     
  • Authorize drug refills and provide prescription information to pharmacies.
     
  • Explain treatment procedures, medications, diets, or physicians' instructions to patients.
     
  • Clean and sterilize instruments and dispose of contaminated supplies.
     
  • Perform routine laboratory tests and sample analyses.
     
    source: Occupational Information Network: Medical Assistants  updated July 2013
     


    Knowledge
    for Medical Assistants
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  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
     
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
     
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
     
  • Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
     
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
     
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
     
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
     
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
     
  • Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
     
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
     
    source: Occupational Information Network: Medical Assistants  updated July 2013
     


    Skills
    for Medical Assistants
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  • Speaking - Talking to others to convey information effectively.
     
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
     
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
     
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
     
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
     
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
     
  • Coordination - Adjusting actions in relation to others' actions.
     
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
     
  • Service Orientation - Actively looking for ways to help people.
     
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
     
    source: Occupational Information Network: Medical Assistants  updated July 2013
     


    Abilities
    for Medical Assistants
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  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
     
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
     
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
     
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
     
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
     
  • Speech Clarity - The ability to speak clearly so others can understand you.
     
  • Speech Recognition - The ability to identify and understand the speech of another person.
     
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
     
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
     
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
     
    source: Occupational Information Network: Medical Assistants  updated July 2013
     


    Work Activities
    for Medical Assistants
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  • Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
     
  • Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
     
  • Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
     
  • Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
     
  • Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
     
  • Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.
     
  • Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
     
  • Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
     
  • Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
     
  • Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.
     
    source: Occupational Information Network: Medical Assistants  updated July 2013
     


    Interests
    for Medical Assistants
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  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
     
  • Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
     
  • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
     
    source: Occupational Information Network: Medical Assistants  updated June 2008
     


    Work Styles
    for Medical Assistants
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  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
     
  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
     
  • Integrity - Job requires being honest and ethical.
     
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
     
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
     
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
     
  • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
     
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
     
  • Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
     
  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
     
    source: Occupational Information Network: Medical Assistants  updated July 2013
     


    State of Vermont License Information
    that may be required for Medical Assistants
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    No state licenses listed for this occupation.
     


    Education and Training Requirements
    for Medical Assistants
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  • Job Zone Three: Medium Preparation Needed
  •  
  • Education: Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
  •  
  • Training: Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
  •  
  • Experience: Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
  •  
    source: Occupational Information Network: Medical Assistants  updated July 2013
     


    Schools
    offering instructional programs related to Medical Assistants
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      Related Instructional Programs
     
    • Anesthesiologist Assistant.
     
    • Chiropractic Assistant/Technician.
     
    • Medical Administrative/Executive Assistant and Medical Secretary.
     
    • Medical Insurance Coding Specialist/Coder.
     
    • Medical Office Assistant/Specialist.
     
    • Medical Reception/Receptionist.
     
    • Medical/Clinical Assistant.
     
     Search for schools offering these programs at
     
     
     
    source: National Center for Education Statistics 2000 Classification of Instructional Programs .
     


    Other Resources
    for Medical Assistants
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  • Health Care Careers
  • A resource of the University of Vermont, the Area Health Education Centers Program (AHEC) has four regional centers where you can learn about careers in healthcare and the college programs, finanical aide and other resoures needed to pursue that career.
     
  • Labor Exchange Information
  • A source for occupational characteristics, such as age, gender, race, and years of education and an alternative source for occupational wage rates. Limited to people looking for jobs and the jobs advertised through VDOL Vermont Job Link.
  • Look for statewide information over the latest 12 months for Medical Assistants.
  •  
  • Occupational Outlook Handbook
  • The Occupational Outlook Handbook is a nationally recognized source of career information, designed to provide valuable assistance to individuals making decisions about their future work lives. Revised every two years, the Handbook describes what workers do on the job, working conditions, the training and education needed, earnings, and expected job prospects in a wide range of occupations.
    Go to Occupational Outlook Handbook
    Handbook occupations related to Medical Assistants :
  • Medical Assistants
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    Related Occupations
    Occupations with skill requirements similar to Medical Assistants
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  • Licensed Practical and Licensed Vocational Nurses
  •  
  • Neurodiagnostic Technologists
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  • Occupational Therapy Assistants
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  • Personal Care Aides
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  • Pharmacy Technicians
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  • Physical Therapist Assistants
  •  
  • Psychiatric Technicians
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  • Surgical Technologists
  •  
    source: Occupational Information Network: Medical Assistants 
     

     
     
     
    Vermont.gov State of Vermont Department of Labor