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Combined Food Preparation and Serving Workers, Including Fast Food

Perform duties which combine preparing and serving food and nonalcoholic beverages.   (O'Net 35-3021.00)

 
Reported job titles:   Cafe Worker, Car Hop, Cashier, Caterer's Aide, Caterers Helper, Catering Assistant   (view all job titles)
 
  • Career Video
  • Wages
  • Employment Trends
  • Industries of Employment
  • Tasks
  • Knowledge
  • Skills
  • Abilities
  • Work Activities
  • Interests
  • Work Styles
  • License Information
  • Education & Training Requirements
  • Schools
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    Wages
    for Combined Food Preparation and Serving Workers, Including Fast Food
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     Location Pay
    Period
    2016
    Percentile Wages Average
    Wage
    10% 25% 50%
    Median
    75% 90%
     Vermont Hourly $ 9.62   $ 9.76   $ 10.93   $ 12.37   $ 15.40   $ 11.83  
    Yearly $20,010   $20,290   $22,730   $25,740   $32,020   $24,600  
     
     Burlington-South Burlington, VT Metropolitan NECTA Hourly $ 9.67   $ 10.10   $ 11.25   $ 13.09   $ 16.43   $ 12.10  
    Yearly $20,110   $21,010   $23,390   $27,240   $34,170   $25,170  
     
     Southern Vermont Balance of State Hourly $ 9.61   $ 9.67   $ 10.55   $ 12.18   $ 14.48   $ 11.63  
    Yearly $19,980   $20,120   $21,940   $25,330   $30,130   $24,200  
     
     Northern Vermont Balance of State Hourly $ 9.65   $ 9.95   $ 10.91   $ 11.92   $ 16.34   $ 11.74  
    Yearly $20,060   $20,710   $22,680   $24,790   $33,990   $24,410  
     
    What are Percentile Wages?
    source: Occupational Employment Statistics, Vermont Labor Market Information, U.S. Bureau of Labor Statistics, released April 2017.
     


    Employment Trends
    for Combined Food Preparation and Serving Workers, Including Fast Food
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    Location Employment Annual % change
    (compounded)
    Annual job openings
    (due to growth and
    net replacements)
    2014 2024
    Vermont 5,525 5,984 0.8% 224
    source: Employment Projections, Vermont Economic & Labor Market Information, in cooperation with U.S. Bureau of Labor Statistics, statewide estimates released July 2016.
     


    Industries of Employment
    for Combined Food Preparation and Serving Workers, Including Fast Food
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    Industry Percent of Total
    2014
    Food services and drinking places 84.2%
    Educational services; state, local, and private 4.9%
    Food and beverage stores 4.4%
    Gasoline stations 1.2%
    General merchandise stores 0.9%
    source: Employment Projections, U.S. Bureau of Labor Statistics, National Employment Matrix, released July 2016.
     


    Tasks
    for Combined Food Preparation and Serving Workers, Including Fast Food
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  • Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
     
  • Accept payment from customers, and make change as necessary.
     
  • Request and record customer orders, and compute bills using cash registers, multicounting machines, or pencil and paper.
     
  • Clean and organize eating, service, and kitchen areas.
     
  • Notify kitchen personnel of shortages or special orders.
     
  • Communicate with customers regarding orders, comments, and complaints.
     
  • Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures.
     
  • Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags.
     
  • Relay food orders to cooks.
     
  • Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines.
     
    source: Occupational Information Network: Combined Food Preparation and Serving Workers, Including Fast Food  updated June 2010
     


    Knowledge
    for Combined Food Preparation and Serving Workers, Including Fast Food
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  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
     
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
     
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
     
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
     
  • Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
     
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
     
  • Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
     
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
     
    source: Occupational Information Network: Combined Food Preparation and Serving Workers, Including Fast Food  updated June 2010
     


    Skills
    for Combined Food Preparation and Serving Workers, Including Fast Food
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  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
     
  • Service Orientation - Actively looking for ways to help people.
     
  • Speaking - Talking to others to convey information effectively.
     
  • Coordination - Adjusting actions in relation to others' actions.
     
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
     
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
     
  • Instructing - Teaching others how to do something.
     
    source: Occupational Information Network: Combined Food Preparation and Serving Workers, Including Fast Food  updated June 2010
     


    Abilities
    for Combined Food Preparation and Serving Workers, Including Fast Food
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  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
     
  • Speech Recognition - The ability to identify and understand the speech of another person.
     
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
     
  • Speech Clarity - The ability to speak clearly so others can understand you.
     
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
     
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
     
    source: Occupational Information Network: Combined Food Preparation and Serving Workers, Including Fast Food  updated June 2010
     


    Work Activities
    for Combined Food Preparation and Serving Workers, Including Fast Food
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  • Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
     
  • Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
     
  • Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
     
  • Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
     
  • Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
     
  • Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
     
  • Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
     
  • Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
     
  • Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
     
  • Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
     
    source: Occupational Information Network: Combined Food Preparation and Serving Workers, Including Fast Food  updated June 2010
     


    Interests
    for Combined Food Preparation and Serving Workers, Including Fast Food
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  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
     
  • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
     
  • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
     
    source: Occupational Information Network: Combined Food Preparation and Serving Workers, Including Fast Food  updated June 2008
     


    Work Styles
    for Combined Food Preparation and Serving Workers, Including Fast Food
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  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
     
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
     
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
     
  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
     
  • Integrity - Job requires being honest and ethical.
     
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
     
  • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
     
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
     
  • Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
     
  • Initiative - Job requires a willingness to take on responsibilities and challenges.
     
    source: Occupational Information Network: Combined Food Preparation and Serving Workers, Including Fast Food  updated June 2010
     


    State of Vermont License Information
    that may be required for Combined Food Preparation and Serving Workers, Including Fast Food
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    No state licenses listed for this occupation.
     


    Education and Training Requirements
    for Combined Food Preparation and Serving Workers, Including Fast Food
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  • Job Zone One: Little or No Preparation Needed
  •  
  • Education: Some of these occupations may require a high school diploma or GED certificate.
  •  
  • Training: Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.
  •  
  • Experience: Little or no previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a waiter or waitress even if he/she has never worked before.
  •  
    source: Occupational Information Network: Combined Food Preparation and Serving Workers, Including Fast Food  updated June 2010
     


    Schools
    offering instructional programs related to Combined Food Preparation and Serving Workers, Including Fast Food
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    No school information for this occupation.
     


    Other Resources
    for Combined Food Preparation and Serving Workers, Including Fast Food
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  • Labor Exchange Information
  • A source for occupational characteristics, such as age, gender, race, and years of education and an alternative source for occupational wage rates. Limited to people looking for jobs and the jobs advertised through VDOL Vermont Job Link.
  • Look for statewide information over the latest 12 months for Combined Food Preparation and Serving Workers, Including Fast Food.
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  • Occupational Outlook Handbook
  • The Occupational Outlook Handbook is a nationally recognized source of career information, designed to provide valuable assistance to individuals making decisions about their future work lives. Revised every two years, the Handbook describes what workers do on the job, working conditions, the training and education needed, earnings, and expected job prospects in a wide range of occupations.
    Go to Occupational Outlook Handbook
    Handbook occupations related to Combined Food Preparation and Serving Workers, Including Fast Food :
  • Food and Beverage Serving and Related Workers
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    Related Occupations
    Occupations with skill requirements similar to Combined Food Preparation and Serving Workers, Including Fast Food
    Back to Top
     
     
  • Cooks, Fast Food
  •  
  • Cooks, Short Order
  •  
  • Counter Attendants, Cafeteria, Food Concession, and Coffee Shop
  •  
  • Food Preparation Workers
  •  
  • Food Servers, Nonrestaurant
  •  
  • Shampooers
  •  
  • Stock Clerks, Sales Floor
  •  
  • Waiters and Waitresses
  •  
    source: Occupational Information Network: Combined Food Preparation and Serving Workers, Including Fast Food 
     

     
     
     
    Vermont.gov State of Vermont Department of Labor