Data & Research
UI Portal Employer Portal Claimant Portal
 
* ELMI Occupation Report *
 
Ushers, Lobby Attendants, and Ticket Takers

Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.   (O'Net 39-3031.00)

 
Reported job titles:   Admittance Attendant, Attractions Associate, Children's Attendant, Concessionist, Docent, Door Attendant   (view all job titles)
 
  • Career Video
  • Wages
  • Employment Trends
  • Industries of Employment
  • Tasks
  • Knowledge
  • Skills
  • Abilities
  • Work Activities
  • Interests
  • Work Styles
  • License Information
  • Education & Training Requirements
  • Schools
  • Other Resources
  • Related Occupations
  •  


    Career Video
    related to Ushers, Lobby Attendants, and Ticket Takers
    Hospitality and Tourism photo Hospitality and Tourism
    Additional videos and more information available at
     


    Wages
    for Ushers, Lobby Attendants, and Ticket Takers
    Back to Top
     Location Pay
    Period
    2016
    Percentile Wages Average
    Wage
    10% 25% 50%
    Median
    75% 90%
     Vermont Hourly $ 9.61   $ 9.66   $ 9.74   $ 11.16   $ 13.50   $ 13.20  
    Yearly $19,990   $20,090   $20,260   $23,220   $28,080   $27,460  
     
    What are Percentile Wages?
    source: Occupational Employment Statistics, Vermont Labor Market Information, U.S. Bureau of Labor Statistics, released April 2017.
     


    Employment Trends
    for Ushers, Lobby Attendants, and Ticket Takers
    Back to Top
    Location Employment Annual % change
    (compounded)
    Annual job openings
    (due to growth and
    net replacements)
    2014 2024
    Vermont 68 69 0.1% 4
    source: Employment Projections, Vermont Economic & Labor Market Information, in cooperation with U.S. Bureau of Labor Statistics, statewide estimates released July 2016.
     


    Industries of Employment
    for Ushers, Lobby Attendants, and Ticket Takers
    Back to Top
    Industry Percent of Total
    2014
    Motion picture, video, and sound recording industries 34.8%
    Performing arts, spectator sports, and related industries 32.2%
    Administrative and support services 12.1%
    Educational services; state, local, and private 4.8%
    Amusement, gambling, and recreation industries 4.3%
    source: Employment Projections, U.S. Bureau of Labor Statistics, National Employment Matrix, released July 2016.
     


    Tasks
    for Ushers, Lobby Attendants, and Ticket Takers
    Back to Top
     
     
  • Sell and collect admission tickets and passes from patrons at entertainment events.
     
  • Greet patrons attending entertainment events.
     
  • Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
     
  • Guide patrons to exits or provide other instructions or assistance in case of emergency.
     
  • Maintain order and ensure adherence to safety rules.
     
  • Provide assistance with patrons' special needs, such as helping those with wheelchairs.
     
  • Direct patrons to restrooms, concession stands and telephones.
     
  • Refuse admittance to undesirable persons or persons without tickets or passes.
     
  • Settle seating disputes or help solve other customer concerns.
     
  • Assist patrons in finding seats, lighting the way with flashlights, if necessary.
     
    source: Occupational Information Network: Ushers, Lobby Attendants, and Ticket Takers  updated July 2005
     


    Knowledge
    for Ushers, Lobby Attendants, and Ticket Takers
    Back to Top
     
     
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
     
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
     
    source: Occupational Information Network: Ushers, Lobby Attendants, and Ticket Takers  updated July 2005
     


    Skills
    for Ushers, Lobby Attendants, and Ticket Takers
    Back to Top
     
     
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
     
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
     
  • Service Orientation - Actively looking for ways to help people.
     
  • Speaking - Talking to others to convey information effectively.
     
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
     
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
     
    source: Occupational Information Network: Ushers, Lobby Attendants, and Ticket Takers  updated June 2010
     


    Abilities
    for Ushers, Lobby Attendants, and Ticket Takers
    Back to Top
     
     
  • Speech Clarity - The ability to speak clearly so others can understand you.
     
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
     
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
     
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
     
  • Speech Recognition - The ability to identify and understand the speech of another person.
     
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
     
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
     
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
     
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
     
    source: Occupational Information Network: Ushers, Lobby Attendants, and Ticket Takers  updated July 2005
     


    Work Activities
    for Ushers, Lobby Attendants, and Ticket Takers
    Back to Top
     
     
  • Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
     
  • Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
     
  • Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
     
  • Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
     
  • Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
     
  • Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
     
  • Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
     
  • Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.
     
  • Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people.
     
    source: Occupational Information Network: Ushers, Lobby Attendants, and Ticket Takers  updated July 2005
     


    Interests
    for Ushers, Lobby Attendants, and Ticket Takers
    Back to Top
     
     
  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
     
  • Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
     
  • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
     
    source: Occupational Information Network: Ushers, Lobby Attendants, and Ticket Takers  updated June 2008
     


    Work Styles
    for Ushers, Lobby Attendants, and Ticket Takers
    Back to Top
     
     
  • Integrity - Job requires being honest and ethical.
     
  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
     
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
     
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
     
  • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
     
  • Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
     
  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
     
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
     
    source: Occupational Information Network: Ushers, Lobby Attendants, and Ticket Takers  updated July 2005
     


    State of Vermont License Information
    that may be required for Ushers, Lobby Attendants, and Ticket Takers
    Back to Top
     
    No state licenses listed for this occupation.
     


    Education and Training Requirements
    for Ushers, Lobby Attendants, and Ticket Takers
    Back to Top
     
     
  • Job Zone One: Little or No Preparation Needed
  •  
  • Education: Some of these occupations may require a high school diploma or GED certificate.
  •  
  • Training: Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.
  •  
  • Experience: Little or no previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a waiter or waitress even if he/she has never worked before.
  •  
    source: Occupational Information Network: Ushers, Lobby Attendants, and Ticket Takers  updated July 2005
     


    Schools
    offering instructional programs related to Ushers, Lobby Attendants, and Ticket Takers
    Back to Top
     
    No school information for this occupation.
     


    Other Resources
    for Ushers, Lobby Attendants, and Ticket Takers
    Back to Top
     
  • Labor Exchange Information
  • A source for occupational characteristics, such as age, gender, race, and years of education and an alternative source for occupational wage rates. Limited to people looking for jobs and the jobs advertised through VDOL Vermont Job Link.
  • Look for statewide information over the latest 12 months for Ushers, Lobby Attendants, and Ticket Takers.
  •  
  • Occupational Outlook Handbook
  • No handbook information for this occupation.
     
  • CareerOneStop
  • CareerOneStop is...
  • Your source for employment information and inspiration
  • The place to manage your career
  • Your pathway to career success
  • Tools to help job seekers, students, businessess and career professionals
  • Go to
  • O*NET™ Online
  • O*NET Online is an interactive web site for those interested in exploring occupations through O*NET, The Occupational Information Network database.   All of the descriptive information on this page comes from the O*NET database, version 18.1, released March 2014.   The O*NET database takes the place of the Dictionary of Occupational Titles (DOT) as the nation's primary source of occupational information.
  • For additional information on Ushers, Lobby Attendants, and Ticket Takers , go to O*NET Online Detail Report.
  • Home page is at   
  •  

    Related Occupations
    Occupations with skill requirements similar to Ushers, Lobby Attendants, and Ticket Takers
    Back to Top
     
     
  • Cashiers
  •  
  • Combined Food Preparation and Serving Workers, Including Fast Food
  •  
  • Cooks, Fast Food
  •  
  • Counter Attendants, Cafeteria, Food Concession, and Coffee Shop
  •  
  • Crossing Guards
  •  
  • Dining Room and Cafeteria Attendants and Bartender Helpers
  •  
  • Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
  •  
  • Waiters and Waitresses
  •  
    source: Occupational Information Network: Ushers, Lobby Attendants, and Ticket Takers 
     

     
     
     
    Vermont.gov State of Vermont Department of Labor