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* ELMI Occupation Report *
 
Parts Salespersons

Sell spare and replacement parts and equipment in repair shop or parts store.   (O'Net 41-2022.00)

 
Reported job titles:   Appliance Parts Counter Clerk, Auto Parts Clerk, Auto Parts Handler, Auto Parts Salesperson, Commercial Parts Professional, Counter Clerk   (view all job titles)
 
  • Career Video
  • Wages
  • Employment Trends
  • Industries of Employment
  • Tasks
  • Knowledge
  • Skills
  • Abilities
  • Work Activities
  • Interests
  • Work Styles
  • License Information
  • Education & Training Requirements
  • Schools
  • Other Resources
  • Related Occupations
  •  


    Career Video
    related to Parts Salespersons
    Marketing, Sales and Service photo Marketing, Sales and Service
    Additional videos and more information available at
     


    Wages
    for Parts Salespersons
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     Location Pay
    Period
    2016
    Percentile Wages Average
    Wage
    10% 25% 50%
    Median
    75% 90%
     Vermont Hourly $ 10.81   $ 13.01   $ 15.89   $ 19.21   $ 23.85   $ 16.73  
    Yearly $22,490   $27,070   $33,050   $39,950   $49,610   $34,790  
     
     Burlington-South Burlington, VT Metropolitan NECTA Hourly $ 10.28   $ 12.39   $ 15.85   $ 20.25   $ 24.68   $ 16.81  
    Yearly $21,380   $25,770   $32,960   $42,120   $51,340   $34,960  
     
     Southern Vermont Balance of State Hourly $ 11.68   $ 13.41   $ 15.84   $ 20.09   $ 24.26   $ 17.23  
    Yearly $24,290   $27,900   $32,940   $41,780   $50,450   $35,840  
     
     Northern Vermont Balance of State Hourly $ 11.04   $ 13.00   $ 15.96   $ 18.24   $ 20.96   $ 15.97  
    Yearly $22,950   $27,050   $33,200   $37,940   $43,610   $33,210  
     
    What are Percentile Wages?
    source: Occupational Employment Statistics, Vermont Labor Market Information, U.S. Bureau of Labor Statistics, released April 2017.
     


    Employment Trends
    for Parts Salespersons
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    Location Employment Annual % change
    (compounded)
    Annual job openings
    (due to growth and
    net replacements)
    2014 2024
    Vermont 623 641 0.3% 16
    source: Employment Projections, Vermont Economic & Labor Market Information, in cooperation with U.S. Bureau of Labor Statistics, statewide estimates released July 2016.
     


    Industries of Employment
    for Parts Salespersons
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    Industry Percent of Total
    2014
    Motor vehicle and parts dealers 68.6%
    Merchant wholesalers, durable goods 21.7%
    Repair and maintenance 3.8%
    Building material and garden equipment and supplies dealers 1.7%
    Wholesale electronic markets and agents and brokers 0.8%
    source: Employment Projections, U.S. Bureau of Labor Statistics, National Employment Matrix, released July 2016.
     


    Tasks
    for Parts Salespersons
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  • Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
     
  • Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
     
  • Receive and fill telephone orders for parts.
     
  • Fill customer orders from stock.
     
  • Prepare sales slips or sales contracts.
     
  • Receive payment or obtain credit authorization.
     
  • Take inventory of stock.
     
  • Advise customers on substitution or modification of parts when identical replacements are not available.
     
  • Examine returned parts for defects, and exchange defective parts or refund money.
     
  • Mark and store parts in stockrooms according to prearranged systems.
     
    source: Occupational Information Network: Parts Salespersons  updated July 2004
     


    Knowledge
    for Parts Salespersons
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  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
     
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
     
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
     
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
     
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
     
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
     
  • Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
     
  • Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
     
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
     
    source: Occupational Information Network: Parts Salespersons  updated July 2004
     


    Skills
    for Parts Salespersons
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  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
     
  • Speaking - Talking to others to convey information effectively.
     
  • Service Orientation - Actively looking for ways to help people.
     
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
     
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
     
  • Persuasion - Persuading others to change their minds or behavior.
     
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
     
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
     
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
     
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
     
    source: Occupational Information Network: Parts Salespersons  updated June 2010
     


    Abilities
    for Parts Salespersons
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  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
     
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
     
  • Speech Clarity - The ability to speak clearly so others can understand you.
     
  • Speech Recognition - The ability to identify and understand the speech of another person.
     
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
     
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
     
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
     
  • Selective Attention - The ability to concentrate on a task over a period of time without being distracted.
     
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
     
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
     
    source: Occupational Information Network: Parts Salespersons  updated July 2004
     


    Work Activities
    for Parts Salespersons
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  • Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
     
  • Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
     
  • Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
     
  • Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
     
  • Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
     
  • Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
     
  • Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
     
  • Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
     
  • Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
     
  • Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.
     
    source: Occupational Information Network: Parts Salespersons  updated July 2004
     


    Interests
    for Parts Salespersons
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  • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
     
  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
     
  • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
     
    source: Occupational Information Network: Parts Salespersons  updated June 2008
     


    Work Styles
    for Parts Salespersons
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  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
     
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
     
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
     
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
     
  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
     
  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
     
  • Integrity - Job requires being honest and ethical.
     
  • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
     
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
     
  • Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
     
    source: Occupational Information Network: Parts Salespersons  updated July 2004
     


    State of Vermont License Information
    that may be required for Parts Salespersons
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    No state licenses listed for this occupation.
     


    Education and Training Requirements
    for Parts Salespersons
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  • Job Zone Two: Some Preparation Needed
  •  
  • Education: These occupations usually require a high school diploma.
  •  
  • Training: Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
  •  
  • Experience: Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
  •  
    source: Occupational Information Network: Parts Salespersons  updated July 2004
     


    Schools
    offering instructional programs related to Parts Salespersons
    Back to Top
     
      Related Instructional Programs
     
    • Selling Skills and Sales Operations.
     
    • Vehicle and Vehicle Parts and Accessories Marketing Operations.
     
     Search for schools offering these programs at
     
     
     
    source: National Center for Education Statistics 2000 Classification of Instructional Programs .
     


    Other Resources
    for Parts Salespersons
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  • Labor Exchange Information
  • A source for occupational characteristics, such as age, gender, race, and years of education and an alternative source for occupational wage rates. Limited to people looking for jobs and the jobs advertised through VDOL Vermont Job Link.
  • Look for statewide information over the latest 12 months for Parts Salespersons.
  •  
  • Occupational Outlook Handbook
  • The Occupational Outlook Handbook is a nationally recognized source of career information, designed to provide valuable assistance to individuals making decisions about their future work lives. Revised every two years, the Handbook describes what workers do on the job, working conditions, the training and education needed, earnings, and expected job prospects in a wide range of occupations.
    Go to Occupational Outlook Handbook
    Handbook occupations related to Parts Salespersons :
  • Retail Sales Workers
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  • For additional information on Parts Salespersons , go to O*NET Online Detail Report.
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    Related Occupations
    Occupations with skill requirements similar to Parts Salespersons
    Back to Top
     
     
  • Bartenders
  •  
  • Cargo and Freight Agents
  •  
  • Demonstrators and Product Promoters
  •  
  • First-Line Supervisors of Food Preparation and Serving Workers
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  • Hotel, Motel, and Resort Desk Clerks
  •  
  • Order Clerks
  •  
  • Postal Service Clerks
  •  
  • Retail Salespersons
  •  
  • Tellers
  •  
    source: Occupational Information Network: Parts Salespersons 
     

     
     
     
    Vermont.gov State of Vermont Department of Labor