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Interviewers, Except Eligibility and Loan

Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.   (O'Net 43-4111.00)

 
Reported job titles:   Admissions Clerk, Admissions Coordinator, Admissions Representative, Admitting Clerk, Admitting Counselor, Admitting Interviewer   (view all job titles)
 
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  • Industries of Employment
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  • Abilities
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    Interviewers, Except Eligibility and Loan photo Interviewers, Except Eligibility and Loan
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    Wages
    for Interviewers, Except Eligibility and Loan
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     Location Pay
    Period
    2016
    Percentile Wages Average
    Wage
    10% 25% 50%
    Median
    75% 90%
     Vermont Hourly $ 12.68   $ 14.17   $ 16.59   $ 19.16   $ 23.57   $ 17.29  
    Yearly $26,380   $29,480   $34,500   $39,850   $49,020   $35,960  
     
     Burlington-South Burlington, VT Metropolitan NECTA Hourly $ 12.71   $ 14.34   $ 16.88   $ 20.59   $ 24.91   $ 17.95  
    Yearly $26,430   $29,840   $35,100   $42,830   $51,820   $37,330  
     
     Southern Vermont Balance of State Hourly $ 12.79   $ 14.32   $ 16.64   $ 19.01   $ 22.31   $ 16.89  
    Yearly $26,610   $29,780   $34,610   $39,530   $46,410   $35,130  
     
     Northern Vermont Balance of State Hourly $ 12.55   $ 13.87   $ 16.28   $ 18.51   $ 24.42   $ 17.01  
    Yearly $26,100   $28,850   $33,850   $38,500   $50,790   $35,370  
     
    What are Percentile Wages?
    source: Occupational Employment Statistics, Vermont Labor Market Information, U.S. Bureau of Labor Statistics, released April 2017.
     


    Employment Trends
    for Interviewers, Except Eligibility and Loan
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    Location Employment Annual % change
    (compounded)
    Annual job openings
    (due to growth and
    net replacements)
    2014 2024
    Vermont 410 418 0.2% 10
    source: Employment Projections, Vermont Economic & Labor Market Information, in cooperation with U.S. Bureau of Labor Statistics, statewide estimates released July 2016.
     


    Industries of Employment
    for Interviewers, Except Eligibility and Loan
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    Industry Percent of Total
    2014
    Hospitals; state, local, and private 38.9%
    Other professional, scientific, and technical services 16.2%
    Educational services; state, local, and private 11.5%
    Ambulatory healthcare services 9.4%
    Management, scientific, and technical consulting services 5.1%
    source: Employment Projections, U.S. Bureau of Labor Statistics, National Employment Matrix, released July 2016.
     


    Tasks
    for Interviewers, Except Eligibility and Loan
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  • Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
     
  • Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
     
  • Compile, record, and code results or data from interview or survey, using computer or specified form.
     
  • Review data obtained from interview for completeness and accuracy.
     
  • Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension.
     
  • Identify and report problems in obtaining valid data.
     
  • Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.
     
  • Meet with supervisor daily to submit completed assignments and discuss progress.
     
  • Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
     
  • Assist individuals in filling out applications or questionnaires.
     
    source: Occupational Information Network: Interviewers, Except Eligibility and Loan  updated July 2013
     


    Knowledge
    for Interviewers, Except Eligibility and Loan
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  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
     
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
     
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
     
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
     
  • Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
     
    source: Occupational Information Network: Interviewers, Except Eligibility and Loan  updated July 2013
     


    Skills
    for Interviewers, Except Eligibility and Loan
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  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
     
  • Speaking - Talking to others to convey information effectively.
     
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
     
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
     
  • Service Orientation - Actively looking for ways to help people.
     
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
     
    source: Occupational Information Network: Interviewers, Except Eligibility and Loan  updated July 2013
     


    Abilities
    for Interviewers, Except Eligibility and Loan
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  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
     
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
     
  • Speech Clarity - The ability to speak clearly so others can understand you.
     
  • Speech Recognition - The ability to identify and understand the speech of another person.
     
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
     
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
     
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
     
  • Selective Attention - The ability to concentrate on a task over a period of time without being distracted.
     
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
     
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
     
    source: Occupational Information Network: Interviewers, Except Eligibility and Loan  updated July 2013
     


    Work Activities
    for Interviewers, Except Eligibility and Loan
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  • Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
     
  • Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
     
  • Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
     
  • Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
     
  • Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
     
  • Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
     
  • Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
     
  • Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
     
    source: Occupational Information Network: Interviewers, Except Eligibility and Loan  updated July 2013
     


    Interests
    for Interviewers, Except Eligibility and Loan
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  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
     
  • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
     
  • Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
     
    source: Occupational Information Network: Interviewers, Except Eligibility and Loan  updated June 2008
     


    Work Styles
    for Interviewers, Except Eligibility and Loan
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  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
     
  • Integrity - Job requires being honest and ethical.
     
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
     
  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
     
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
     
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
     
  • Persistence - Job requires persistence in the face of obstacles.
     
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
     
  • Initiative - Job requires a willingness to take on responsibilities and challenges.
     
  • Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
     
    source: Occupational Information Network: Interviewers, Except Eligibility and Loan  updated July 2013
     


    State of Vermont License Information
    that may be required for Interviewers, Except Eligibility and Loan
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    No state licenses listed for this occupation.
     


    Education and Training Requirements
    for Interviewers, Except Eligibility and Loan
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  • Job Zone Two: Some Preparation Needed
  •  
  • Education: These occupations usually require a high school diploma.
  •  
  • Training: Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
  •  
  • Experience: Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
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    source: Occupational Information Network: Interviewers, Except Eligibility and Loan  updated July 2013
     


    Schools
    offering instructional programs related to Interviewers, Except Eligibility and Loan
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    No school information for this occupation.
     


    Other Resources
    for Interviewers, Except Eligibility and Loan
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  • Labor Exchange Information
  • A source for occupational characteristics, such as age, gender, race, and years of education and an alternative source for occupational wage rates. Limited to people looking for jobs and the jobs advertised through VDOL Vermont Job Link.
  • Look for statewide information over the latest 12 months for Interviewers, Except Eligibility and Loan.
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  • Occupational Outlook Handbook
  • The Occupational Outlook Handbook is a nationally recognized source of career information, designed to provide valuable assistance to individuals making decisions about their future work lives. Revised every two years, the Handbook describes what workers do on the job, working conditions, the training and education needed, earnings, and expected job prospects in a wide range of occupations.
    Go to Occupational Outlook Handbook
    Handbook occupations related to Interviewers, Except Eligibility and Loan :
  • Information Clerks
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    Related Occupations
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  • Bill and Account Collectors
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    source: Occupational Information Network: Interviewers, Except Eligibility and Loan 
     

     
     
     
    Vermont.gov State of Vermont Department of Labor