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Couriers and Messengers

Pick up and deliver messages, documents, packages, and other items between offices or departments within an establishment or directly to other business concerns, traveling by foot, bicycle, motorcycle, automobile, or public conveyance.   (O'Net 43-5021.00)

 
Reported job titles:   Bank Courier, Bank Messenger, Bank Runner, Bicycle Messenger, Bill Distributor, Bill Hiker   (view all job titles)
 
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  • Employment Trends
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  • Skills
  • Abilities
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    Wages
    for Couriers and Messengers
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     Location Pay
    Period
    2016
    Percentile Wages Average
    Wage
    10% 25% 50%
    Median
    75% 90%
     Vermont Hourly $ 9.61   $ 10.30   $ 12.50   $ 16.90   $ 20.58   $ 13.86  
    Yearly $19,980   $21,430   $26,000   $35,150   $42,800   $28,830  
     
     Burlington-South Burlington, VT Metropolitan NECTA Hourly $ 9.61   $ 9.89   $ 11.53   $ 14.75   $ 21.89   $ 13.32  
    Yearly $19,980   $20,560   $23,990   $30,680   $45,530   $27,710  
     
     Southern Vermont Balance of State Hourly $ 10.42   $ 11.50   $ 13.97   $ 17.07   $ 18.53   $ 14.15  
    Yearly $21,670   $23,910   $29,060   $35,500   $38,550   $29,440  
     
     Northern Vermont Balance of State Hourly $ 9.65   $ 14.90   $ 16.19   $ 17.48   $ 18.26   $ 15.35  
    Yearly $20,060   $31,000   $33,670   $36,360   $37,980   $31,920  
     
    What are Percentile Wages?
    source: Occupational Employment Statistics, Vermont Labor Market Information, U.S. Bureau of Labor Statistics, released April 2017.
     


    Employment Trends
    for Couriers and Messengers
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    Location Employment Annual % change
    (compounded)
    Annual job openings
    (due to growth and
    net replacements)
    2014 2024
    Vermont 561 554 -0.1% 7
    source: Employment Projections, Vermont Economic & Labor Market Information, in cooperation with U.S. Bureau of Labor Statistics, statewide estimates released July 2016.
     


    Industries of Employment
    for Couriers and Messengers
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    Industry Percent of Total
    2014
    Couriers and messengers 20.2%
    Self-employed workers, all industries 19.6%
    Ambulatory healthcare services 15.7%
    Legal services 8.4%
    Hospitals; state, local, and private 5.6%
    source: Employment Projections, U.S. Bureau of Labor Statistics, National Employment Matrix, released July 2016.
     


    Tasks
    for Couriers and Messengers
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  • Walk, ride bicycles, drive vehicles, or use public conveyances to reach destinations to deliver messages or materials.
     
  • Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods.
     
  • Unload and sort items collected along delivery routes.
     
  • Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.
     
  • Plan and follow the most efficient routes for delivering goods.
     
  • Deliver messages and items, such as newspapers, documents, and packages, between establishment departments, and to other establishments and private homes.
     
  • Sort items to be delivered according to the delivery route.
     
  • Obtain signatures and payments, or arrange for recipients to make payments.
     
  • Record information, such as items received and delivered and recipients' responses to messages.
     
  • Check with home offices after completed deliveries to confirm deliveries and collections and to receive instructions for other deliveries.
     
    source: Occupational Information Network: Couriers and Messengers  updated July 2005
     


    Knowledge
    for Couriers and Messengers
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  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
     
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
     
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
     
  • Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
     
    source: Occupational Information Network: Couriers and Messengers  updated July 2005
     


    Skills
    for Couriers and Messengers
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  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
     
  • Speaking - Talking to others to convey information effectively.
     
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
     
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
     
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
     
  • Service Orientation - Actively looking for ways to help people.
     
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
     
  • Time Management - Managing one's own time and the time of others.
     
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
     
    source: Occupational Information Network: Couriers and Messengers  updated June 2010
     


    Abilities
    for Couriers and Messengers
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  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
     
  • Multilimb Coordination - The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
     
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
     
  • Speech Clarity - The ability to speak clearly so others can understand you.
     
  • Speech Recognition - The ability to identify and understand the speech of another person.
     
  • Manual Dexterity - The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
     
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
     
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
     
  • Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
     
  • Control Precision - The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
     
    source: Occupational Information Network: Couriers and Messengers  updated July 2005
     


    Work Activities
    for Couriers and Messengers
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  • Operating Vehicles, Mechanized Devices, or Equipment - Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
     
  • Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
     
  • Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
     
  • Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
     
  • Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
     
  • Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
     
  • Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
     
  • Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
     
  • Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
     
  • Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
     
    source: Occupational Information Network: Couriers and Messengers  updated July 2005
     


    Interests
    for Couriers and Messengers
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  • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
     
    source: Occupational Information Network: Couriers and Messengers  updated June 2008
     


    Work Styles
    for Couriers and Messengers
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  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
     
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
     
  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
     
  • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
     
  • Integrity - Job requires being honest and ethical.
     
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
     
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
     
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
     
    source: Occupational Information Network: Couriers and Messengers  updated July 2005
     


    State of Vermont License Information
    that may be required for Couriers and Messengers
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    No state licenses listed for this occupation.
     


    Education and Training Requirements
    for Couriers and Messengers
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  • Job Zone Two: Some Preparation Needed
  •  
  • Education: These occupations usually require a high school diploma.
  •  
  • Training: Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
  •  
  • Experience: Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
  •  
    source: Occupational Information Network: Couriers and Messengers  updated July 2005
     


    Schools
    offering instructional programs related to Couriers and Messengers
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    No school information for this occupation.
     


    Other Resources
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  • Labor Exchange Information
  • A source for occupational characteristics, such as age, gender, race, and years of education and an alternative source for occupational wage rates. Limited to people looking for jobs and the jobs advertised through VDOL Vermont Job Link.
  • Look for statewide information over the latest 12 months for Couriers and Messengers.
  •  
  • Occupational Outlook Handbook
  • No handbook information for this occupation.
     
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    Related Occupations
    Occupations with skill requirements similar to Couriers and Messengers
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  • Baggage Porters and Bellhops
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  • Farmworkers, Farm, Ranch, and Aquacultural Animals
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  • Helpers--Carpenters
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  • Nursery Workers
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  • Parking Enforcement Workers
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  • Postal Service Mail Carriers
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  • Postal Service Mail Sorters, Processors, and Processing Machine Operators
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  • Shipping, Receiving, and Traffic Clerks
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  • Taxi Drivers and Chauffeurs
  •  
    source: Occupational Information Network: Couriers and Messengers 
     

     
     
     
    Vermont.gov State of Vermont Department of Labor