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Meter Readers, Utilities

Read meter and record consumption of electricity, gas, water, or steam.   (O'Net 43-5041.00)

 
Reported job titles:   Customer Field Representative, Electric Meter Reader, Field Service Engineer, Field Technician, Fieldman, Gas Meter Reader   (view all job titles)
 
  • Career Video
  • Wages
  • Employment Trends
  • Industries of Employment
  • Tasks
  • Knowledge
  • Skills
  • Abilities
  • Work Activities
  • Interests
  • Work Styles
  • License Information
  • Education & Training Requirements
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    Wages
    for Meter Readers, Utilities
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     Location Pay
    Period
    2016
    Percentile Wages Average
    Wage
    10% 25% 50%
    Median
    75% 90%
     Vermont Hourly $ 14.16   $ 17.37   $ 22.26   $ 27.74   $ 31.08   $ 22.46  
    Yearly $29,460   $36,140   $46,300   $57,690   $64,650   $46,720  
     
     Burlington-South Burlington, VT Metropolitan NECTA Hourly $ 17.19   $ 19.44   $ 21.47   $ 23.47   $ 24.76   $ 21.42  
    Yearly $35,750   $40,440   $44,650   $48,830   $51,510   $44,550  
     
     Northern Vermont Balance of State Hourly $ 13.24   $ 14.52   $ 19.29   $ 28.77   $ 31.32   $ 21.58  
    Yearly $27,530   $30,200   $40,130   $59,830   $65,150   $44,880  
     
    What are Percentile Wages?
    source: Occupational Employment Statistics, Vermont Labor Market Information, U.S. Bureau of Labor Statistics, released April 2017.
     


    Employment Trends
    for Meter Readers, Utilities
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    Location Employment Annual % change
    (compounded)
    Annual job openings
    (due to growth and
    net replacements)
    2014 2024
    Vermont 71 60 -1.7% 1
    source: Employment Projections, Vermont Economic & Labor Market Information, in cooperation with U.S. Bureau of Labor Statistics, statewide estimates released July 2016.
     


    Industries of Employment
    for Meter Readers, Utilities
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    Industry Percent of Total
    2014
    Local government, excluding education and hospitals 44.3%
    Utilities 37.4%
    Administrative and support services 15.0%
    Heavy and civil engineering construction 1.0%
    Management of companies and enterprises 1.0%
    source: Employment Projections, U.S. Bureau of Labor Statistics, National Employment Matrix, released July 2016.
     


    Tasks
    for Meter Readers, Utilities
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  • Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers.
     
  • Walk or drive vehicles along established routes to take readings of meter dials.
     
  • Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-held computers to business offices so that data can be compiled.
     
  • Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.
     
  • Inspect meters for unauthorized connections, defects, and damage such as broken seals.
     
  • Report to service departments any problems such as meter irregularities, damaged equipment, or impediments to meter access, including dogs.
     
  • Answer customers' questions about services and charges, or direct them to customer service centers.
     
  • Update client address and meter location information.
     
  • Leave messages to arrange different times to read meters in cases in which meters are not accessible.
     
  • Connect and disconnect utility services at specific locations.
     
    source: Occupational Information Network: Meter Readers, Utilities  updated December 2006
     


    Knowledge
    for Meter Readers, Utilities
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  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
     
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
     
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
     
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
     
    source: Occupational Information Network: Meter Readers, Utilities  updated December 2006
     


    Skills
    for Meter Readers, Utilities
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  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
     
  • Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly.
     
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
     
  • Speaking - Talking to others to convey information effectively.
     
  • Time Management - Managing one's own time and the time of others.
     
  • Service Orientation - Actively looking for ways to help people.
     
    source: Occupational Information Network: Meter Readers, Utilities  updated June 2010
     


    Abilities
    for Meter Readers, Utilities
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  • Near Vision - The ability to see details at close range (within a few feet of the observer).
     
  • Multilimb Coordination - The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
     
  • Speech Recognition - The ability to identify and understand the speech of another person.
     
  • Control Precision - The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
     
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
     
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
     
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
     
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
     
  • Speech Clarity - The ability to speak clearly so others can understand you.
     
  • Manual Dexterity - The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
     
    source: Occupational Information Network: Meter Readers, Utilities  updated December 2006
     


    Work Activities
    for Meter Readers, Utilities
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  • Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
     
  • Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
     
  • Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
     
  • Operating Vehicles, Mechanized Devices, or Equipment - Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
     
  • Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
     
  • Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
     
  • Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
     
  • Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
     
  • Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
     
  • Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
     
    source: Occupational Information Network: Meter Readers, Utilities  updated December 2006
     


    Interests
    for Meter Readers, Utilities
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  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
     
  • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
     
    source: Occupational Information Network: Meter Readers, Utilities  updated June 2008
     


    Work Styles
    for Meter Readers, Utilities
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  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
     
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
     
  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
     
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
     
  • Integrity - Job requires being honest and ethical.
     
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
     
  • Initiative - Job requires a willingness to take on responsibilities and challenges.
     
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
     
  • Persistence - Job requires persistence in the face of obstacles.
     
  • Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
     
    source: Occupational Information Network: Meter Readers, Utilities  updated December 2006
     


    State of Vermont License Information
    that may be required for Meter Readers, Utilities
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    No state licenses listed for this occupation.
     


    Education and Training Requirements
    for Meter Readers, Utilities
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  • Job Zone Two: Some Preparation Needed
  •  
  • Education: These occupations usually require a high school diploma.
  •  
  • Training: Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
  •  
  • Experience: Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
  •  
    source: Occupational Information Network: Meter Readers, Utilities  updated December 2006
     


    Schools
    offering instructional programs related to Meter Readers, Utilities
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    No school information for this occupation.
     


    Other Resources
    for Meter Readers, Utilities
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  • Labor Exchange Information
  • A source for occupational characteristics, such as age, gender, race, and years of education and an alternative source for occupational wage rates. Limited to people looking for jobs and the jobs advertised through VDOL Vermont Job Link.
  • Look for statewide information over the latest 12 months for Meter Readers, Utilities.
  •  
  • Occupational Outlook Handbook
  • No handbook information for this occupation.
     
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    source: Occupational Information Network: Meter Readers, Utilities 
     

     
     
     
    Vermont.gov State of Vermont Department of Labor