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Computer, Automated Teller, and Office Machine Repairers

Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.   (O'Net 49-2011.00)

 
Reported job titles:   Accounting Machine Mechanic, Adding Machine Mechanic, Assembly Technician, ATM Servicer, ATM Technician (Automated Teller Machine Technician), Bookkeeping Machine Mechanic, Business Machine Mechanic, Calculating Machine Mechanic, Cash Register Mechanic, Cash Register Servicer, Computer Equipment Installer, Computer Equipment Repairer, Computer Installer, Computer Mechanic, Computer Repair Engineer, Computer Repair Technician, Computer Repairer, Computer Service Technician, Computer Technician, Computer Technologist, Computing Systems Mechanic, Copier and Printer Field Technician, Copier Technician, Copying Machine Mechanic, Copying Machine Repairer, Customer Service Engineer, Data Processing Equipment Repairer, Data Processing Mechanic, Dictaphone Mechanic, Dictaphone Technician, Dictating Machine Mechanic, Dictating Transcribing Machine Servicer, Duplicating Machine Mechanic, Electronics Computer Mechanic, Electronics Mechanic, Fax Machine Repairer, Field Engineer, Field Service Engineer, Field Service Technician, Field Support Technician, Field Technician, Information Technology Technician (IT Technician), Machine Repairman, Mail Processing Equipment Mechanic, Office Machine Installer, Office Machine Mechanic, Office Machine Servicer, Office Machinery or Equipment Installer, Office Machines Wirer, PC Technician (Personal Computer Technician), Personal Computer Maintenance Technician (PC Maintenance Tech), Photocopying Equipment Mechanic, Photocopying Equipment Repairer, Printer Technician, Repair Technician, Service Center Technician, Service Technician, Soundscriber Mechanic, Statistical Machine Mechanic, Statistical Machine Servicer, Support Technician, Tabulating Machine Mechanic, Technician Support Association, Technician Support Engineer, Transcribing Machine Mechanic, Typewriter Aligner, Typewriter Mechanic, Typewriter Repairer, Xerox Machine Mechanic
 
  • Career Video
  • Wages
  • Employment Trends
  • Industries of Employment
  • Tasks
  • Knowledge
  • Skills
  • Abilities
  • Work Activities
  • Interests
  • Work Styles
  • License Information
  • Education & Training Requirements
  • Schools
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    Career Video
    related to Computer, Automated Teller, and Office Machine Repairers
    Automatic Teller Machine Servicers photo Automatic Teller Machine Servicers
    Data Processing Equipment Repairers photo Data Processing Equipment Repairers
    Office Machine and Cash Register Servicers photo Office Machine and Cash Register Servicers
    Manufacturing photo Manufacturing
    Additional videos and more information available at
     


    Wages
    for Computer, Automated Teller, and Office Machine Repairers
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     Location Pay
    Period
    2016
    Percentile Wages Average
    Wage
    10% 25% 50%
    Median
    75% 90%
     Vermont Hourly $ 10.62   $ 12.25   $ 15.43   $ 20.78   $ 26.07   $ 17.11  
    Yearly $22,080   $25,480   $32,100   $43,230   $54,230   $35,590  
     
     Burlington-South Burlington, VT Metropolitan NECTA Hourly $ 15.74   $ 16.96   $ 19.33   $ 31.07   $ 35.79   $ 23.30  
    Yearly $32,730   $35,290   $40,200   $64,630   $74,450   $48,470  
     
     Southern Vermont Balance of State Hourly $ 10.25   $ 11.21   $ 13.24   $ 20.46   $ 23.61   $ 15.31  
    Yearly $21,320   $23,320   $27,540   $42,570   $49,100   $31,850  
     
     Northern Vermont Balance of State Hourly $ 13.08   $ 14.32   $ 16.06   $ 17.72   $ 18.72   $ 15.85  
    Yearly $27,200   $29,790   $33,410   $36,870   $38,940   $32,980  
     
    What are Percentile Wages?
    source: Occupational Employment Statistics, Vermont Labor Market Information, U.S. Bureau of Labor Statistics, released April 2017.
     


    Employment Trends
    for Computer, Automated Teller, and Office Machine Repairers
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    Location Employment Annual % change
    (compounded)
    Annual job openings
    (due to growth and
    net replacements)
    2014 2024
    Vermont 280 286 0.2% 6
    source: Employment Projections, Vermont Economic & Labor Market Information, in cooperation with U.S. Bureau of Labor Statistics, statewide estimates released July 2016.
     


    Industries of Employment
    for Computer, Automated Teller, and Office Machine Repairers
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    Industry Percent of Total
    2014
    Merchant wholesalers, durable goods 21.0%
    Electronics and appliance stores 17.5%
    Self-employed workers, all industries 15.5%
    Repair and maintenance 14.3%
    Computer systems design and related services 7.1%
    source: Employment Projections, U.S. Bureau of Labor Statistics, National Employment Matrix, released July 2016.
     


    Tasks
    for Computer, Automated Teller, and Office Machine Repairers
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  • Converse with customers to determine details of equipment problems.
     
  • Reassemble machines after making repairs or replacing parts.
     
  • Travel to customers' stores or offices to service machines or to provide emergency repair service.
     
  • Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
     
  • Advise customers concerning equipment operation, maintenance, or programming.
     
  • Test new systems to ensure that they are in working order.
     
  • Assemble machines according to specifications, using hand or power tools and measuring devices.
     
  • Operate machines to test functioning of parts or mechanisms.
     
  • Maintain records of equipment maintenance work or repairs.
     
  • Install and configure new equipment, including operating software or peripheral equipment.
     
    source: Occupational Information Network: Computer, Automated Teller, and Office Machine Repairers  updated December 2006
     


    Knowledge
    for Computer, Automated Teller, and Office Machine Repairers
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  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
     
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
     
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
     
  • Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
     
  • Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
     
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
     
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
     
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
     
  • Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
     
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
     
    source: Occupational Information Network: Computer, Automated Teller, and Office Machine Repairers  updated December 2006
     


    Skills
    for Computer, Automated Teller, and Office Machine Repairers
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  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
     
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
     
  • Repairing - Repairing machines or systems using the needed tools.
     
  • Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
     
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
     
  • Speaking - Talking to others to convey information effectively.
     
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
     
  • Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
     
  • Time Management - Managing one's own time and the time of others.
     
  • Troubleshooting - Determining causes of operating errors and deciding what to do about it.
     
    source: Occupational Information Network: Computer, Automated Teller, and Office Machine Repairers  updated June 2010
     


    Abilities
    for Computer, Automated Teller, and Office Machine Repairers
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  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
     
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
     
  • Finger Dexterity - The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
     
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
     
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
     
  • Speech Clarity - The ability to speak clearly so others can understand you.
     
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
     
  • Speech Recognition - The ability to identify and understand the speech of another person.
     
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
     
  • Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
     
    source: Occupational Information Network: Computer, Automated Teller, and Office Machine Repairers  updated December 2006
     


    Work Activities
    for Computer, Automated Teller, and Office Machine Repairers
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  • Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
     
  • Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
     
  • Repairing and Maintaining Electronic Equipment - Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
     
  • Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
     
  • Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.
     
  • Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
     
  • Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
     
  • Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
     
  • Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
     
  • Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
     
    source: Occupational Information Network: Computer, Automated Teller, and Office Machine Repairers  updated December 2006
     


    Interests
    for Computer, Automated Teller, and Office Machine Repairers
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  • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
     
  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
     
  • Investigative - Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
     
    source: Occupational Information Network: Computer, Automated Teller, and Office Machine Repairers  updated June 2008
     


    Work Styles
    for Computer, Automated Teller, and Office Machine Repairers
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  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
     
  • Integrity - Job requires being honest and ethical.
     
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
     
  • Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
     
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
     
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
     
  • Initiative - Job requires a willingness to take on responsibilities and challenges.
     
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
     
  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
     
  • Persistence - Job requires persistence in the face of obstacles.
     
    source: Occupational Information Network: Computer, Automated Teller, and Office Machine Repairers  updated December 2006
     


    State of Vermont License Information
    that may be required for Computer, Automated Teller, and Office Machine Repairers
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    No state licenses listed for this occupation.
     


    Education and Training Requirements
    for Computer, Automated Teller, and Office Machine Repairers
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  • Job Zone Three: Medium Preparation Needed
  •  
  • Education: Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
  •  
  • Training: Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
  •  
  • Experience: Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
  •  
    source: Occupational Information Network: Computer, Automated Teller, and Office Machine Repairers  updated December 2006
     


    Schools
    offering instructional programs related to Computer, Automated Teller, and Office Machine Repairers
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      Related Instructional Programs
     
    • Business Machine Repair.
     
    • Computer Installation and Repair Technology/Technician.
     
     Search for schools offering these programs at
     
     
     
    source: National Center for Education Statistics 2000 Classification of Instructional Programs .
     


    Other Resources
    for Computer, Automated Teller, and Office Machine Repairers
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  • Labor Exchange Information
  • A source for occupational characteristics, such as age, gender, race, and years of education and an alternative source for occupational wage rates. Limited to people looking for jobs and the jobs advertised through VDOL Vermont Job Link.
  • Look for statewide information over the latest 12 months for Computer, Automated Teller, and Office Machine Repairers.
  •  
  • Occupational Outlook Handbook
  • The Occupational Outlook Handbook is a nationally recognized source of career information, designed to provide valuable assistance to individuals making decisions about their future work lives. Revised every two years, the Handbook describes what workers do on the job, working conditions, the training and education needed, earnings, and expected job prospects in a wide range of occupations.
    Go to Occupational Outlook Handbook
    Handbook occupations related to Computer, Automated Teller, and Office Machine Repairers :
  • Computer, ATM, and Office Machine Repairers
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  • For additional information on Computer, Automated Teller, and Office Machine Repairers , go to O*NET Online Detail Report.
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    Related Occupations
    Occupations with skill requirements similar to Computer, Automated Teller, and Office Machine Repairers
    Back to Top
     
     
  • Audio and Video Equipment Technicians
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  • Computer User Support Specialists
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  • Electrical Engineering Technicians
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  • Electronic Home Entertainment Equipment Installers and Repairers
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  • Freight and Cargo Inspectors
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  • Manufacturing Production Technicians
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  • Radio Mechanics
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  • Recreational Vehicle Service Technicians
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  • Transportation Vehicle, Equipment and Systems Inspectors, Except Aviation
  •  
    source: Occupational Information Network: Computer, Automated Teller, and Office Machine Repairers 
     

     
     
     
    Vermont.gov State of Vermont Department of Labor