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Telecommunications Equipment Installers and Repairers, Except Line Installers

Install, set-up, rearrange, or remove switching, distribution, routing, and dialing equipment used in central offices or headends. Service or repair telephone, cable television, Internet, and other communications equipment on customers' property. May install communications equipment or communications wiring in buildings.   (O'Net 49-2022.00)

 
Reported job titles:   Antenna Installer, Assigner, Automatic Equipment Technician, Broadband Installer, Broadband Technician, Cable Television Installer (Cable TV Installer)   (view all job titles)
 
  • Career Video
  • Wages
  • Employment Trends
  • Industries of Employment
  • Tasks
  • Knowledge
  • Skills
  • Abilities
  • Work Activities
  • Interests
  • Work Styles
  • License Information
  • Education & Training Requirements
  • Schools
  • Other Resources
  • Related Occupations
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    Career Video
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    Communication Equipment Mechanics, Installers, and Repairers photo Communication Equipment Mechanics, Installers, and Repairers
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    Additional videos and more information available at
     


    Wages
    for Telecommunications Equipment Installers and Repairers, Except Line Installers
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     Location Pay
    Period
    2016
    Percentile Wages Average
    Wage
    10% 25% 50%
    Median
    75% 90%
     Vermont Hourly $ 18.74   $ 22.93   $ 28.68   $ 34.62   $ 39.07   $ 28.70  
    Yearly n/a   n/a   n/a   n/a   n/a   n/a  
     
     Burlington-South Burlington, VT Metropolitan NECTA Hourly $ 20.19   $ 25.74   $ 29.55   $ 35.19   $ 40.14   $ 29.99  
    Yearly n/a   n/a   n/a   n/a   n/a   n/a  
     
     Southern Vermont Balance of State Hourly $ 17.72   $ 20.89   $ 24.56   $ 32.29   $ 37.22   $ 26.11  
    Yearly n/a   n/a   n/a   n/a   n/a   n/a  
     
     Northern Vermont Balance of State Hourly $ 14.23   $ 20.64   $ 31.27   $ 35.80   $ 38.41   $ 27.97  
    Yearly n/a   n/a   n/a   n/a   n/a   n/a  
     
    What are Percentile Wages?
    source: Occupational Employment Statistics, Vermont Labor Market Information, U.S. Bureau of Labor Statistics, released April 2017.
    n/a - For some occupations that do not generally work full time year-round, only hourly wages or annual salaries are reported depending on how they are typically paid.
     


    Employment Trends
    for Telecommunications Equipment Installers and Repairers, Except Line Installers
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    Location Employment Annual % change
    (compounded)
    Annual job openings
    (due to growth and
    net replacements)
    2014 2024
    Vermont 616 645 0.5% 9
    source: Employment Projections, Vermont Economic & Labor Market Information, in cooperation with U.S. Bureau of Labor Statistics, statewide estimates released July 2016.
     


    Industries of Employment
    for Telecommunications Equipment Installers and Repairers, Except Line Installers
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    Industry Percent of Total
    2014
    Telecommunications 69.0%
    Specialty trade contractors 11.6%
    Broadcasting (except Internet) 4.4%
    Merchant wholesalers, durable goods 2.5%
    Administrative and support services 2.2%
    source: Employment Projections, U.S. Bureau of Labor Statistics, National Employment Matrix, released July 2016.
     


    Tasks
    for Telecommunications Equipment Installers and Repairers, Except Line Installers
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  • Note differences in wire and cable colors so that work can be performed correctly.
     
  • Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
     
  • Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
     
  • Drive crew trucks to and from work areas.
     
  • Inspect equipment on a regular basis to ensure proper functioning.
     
  • Repair or replace faulty equipment such as defective and damaged telephones, wires, switching system components, and associated equipment.
     
  • Remove and remake connections to change circuit layouts, following work orders or diagrams.
     
  • Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints.
     
  • Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
     
  • Adjust or modify equipment to enhance equipment performance or to respond to customer requests.
     
    source: Occupational Information Network: Telecommunications Equipment Installers and Repairers, Except Line Installers  updated December 2006
     


    Knowledge
    for Telecommunications Equipment Installers and Repairers, Except Line Installers
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  • Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
     
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
     
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
     
  • Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
     
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
     
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
     
  • Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
     
  • Design - Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
     
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
     
  • Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
     
    source: Occupational Information Network: Telecommunications Equipment Installers and Repairers, Except Line Installers  updated December 2006
     


    Skills
    for Telecommunications Equipment Installers and Repairers, Except Line Installers
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  • Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly.
     
  • Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
     
  • Troubleshooting - Determining causes of operating errors and deciding what to do about it.
     
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
     
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
     
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
     
  • Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
     
  • Repairing - Repairing machines or systems using the needed tools.
     
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
     
  • Operation and Control - Controlling operations of equipment or systems.
     
    source: Occupational Information Network: Telecommunications Equipment Installers and Repairers, Except Line Installers  updated June 2010
     


    Abilities
    for Telecommunications Equipment Installers and Repairers, Except Line Installers
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  • Finger Dexterity - The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
     
  • Manual Dexterity - The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
     
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
     
  • Visual Color Discrimination - The ability to match or detect differences between colors, including shades of color and brightness.
     
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
     
  • Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
     
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
     
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
     
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
     
  • Multilimb Coordination - The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
     
    source: Occupational Information Network: Telecommunications Equipment Installers and Repairers, Except Line Installers  updated December 2006
     


    Work Activities
    for Telecommunications Equipment Installers and Repairers, Except Line Installers
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  • Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
     
  • Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.
     
  • Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
     
  • Repairing and Maintaining Electronic Equipment - Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
     
  • Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
     
  • Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
     
  • Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
     
  • Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
     
  • Operating Vehicles, Mechanized Devices, or Equipment - Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
     
  • Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
     
    source: Occupational Information Network: Telecommunications Equipment Installers and Repairers, Except Line Installers  updated December 2006
     


    Interests
    for Telecommunications Equipment Installers and Repairers, Except Line Installers
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  • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
     
  • Investigative - Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
     
  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
     
    source: Occupational Information Network: Telecommunications Equipment Installers and Repairers, Except Line Installers  updated June 2008
     


    Work Styles
    for Telecommunications Equipment Installers and Repairers, Except Line Installers
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  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
     
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
     
  • Integrity - Job requires being honest and ethical.
     
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
     
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
     
  • Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
     
  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
     
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
     
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
     
  • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
     
    source: Occupational Information Network: Telecommunications Equipment Installers and Repairers, Except Line Installers  updated December 2006
     


    State of Vermont License Information
    that may be required for Telecommunications Equipment Installers and Repairers, Except Line Installers
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    No state licenses listed for this occupation.
     


    Education and Training Requirements
    for Telecommunications Equipment Installers and Repairers, Except Line Installers
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  • Job Zone Three: Medium Preparation Needed
  •  
  • Education: Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
  •  
  • Training: Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
  •  
  • Experience: Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
  •  
    source: Occupational Information Network: Telecommunications Equipment Installers and Repairers, Except Line Installers  updated December 2006
     


    Schools
    offering instructional programs related to Telecommunications Equipment Installers and Repairers, Except Line Installers
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      Related Instructional Programs
     
    • Communications Systems Installation and Repair Technology.
     
     Search for schools offering these programs at
     
     
     
    source: National Center for Education Statistics 2000 Classification of Instructional Programs .
     


    Other Resources
    for Telecommunications Equipment Installers and Repairers, Except Line Installers
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  • Labor Exchange Information
  • A source for occupational characteristics, such as age, gender, race, and years of education and an alternative source for occupational wage rates. Limited to people looking for jobs and the jobs advertised through VDOL Vermont Job Link.
  • Look for statewide information over the latest 12 months for Telecommunications Equipment Installers and Repairers, Except Line Installers.
  •  
  • Occupational Outlook Handbook
  • The Occupational Outlook Handbook is a nationally recognized source of career information, designed to provide valuable assistance to individuals making decisions about their future work lives. Revised every two years, the Handbook describes what workers do on the job, working conditions, the training and education needed, earnings, and expected job prospects in a wide range of occupations.
    Go to Occupational Outlook Handbook
    Handbook occupations related to Telecommunications Equipment Installers and Repairers, Except Line Installers :
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  • For additional information on Telecommunications Equipment Installers and Repairers, Except Line Installers , go to O*NET Online Detail Report.
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    Related Occupations
    Occupations with skill requirements similar to Telecommunications Equipment Installers and Repairers, Except Line Installers
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  • Electrical and Electronics Repairers, Commercial and Industrial Equipment
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  • Security and Fire Alarm Systems Installers
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    source: Occupational Information Network: Telecommunications Equipment Installers and Repairers, Except Line Installers 
     

     
     
     
    Vermont.gov State of Vermont Department of Labor