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Automotive and Watercraft Service Attendants

Service automobiles, buses, trucks, boats, and other automotive or marine vehicles with fuel, lubricants, and accessories. Collect payment for services and supplies. May lubricate vehicle, change motor oil, install antifreeze, or replace lights or other accessories, such as windshield wiper blades or fan belts. May repair or replace tires.   (O'Net 53-6031.00)

 
Reported job titles:   Attendant, Attendant Sales, Auto Garage Attendant, Auto Mechanic, Auto Self Service Station Attendant, Auto Service Station Attendant   (view all job titles)
 
  • Career Video
  • Wages
  • Employment Trends
  • Industries of Employment
  • Tasks
  • Knowledge
  • Skills
  • Abilities
  • Work Activities
  • Interests
  • Work Styles
  • License Information
  • Education & Training Requirements
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    Career Video
    related to Automotive and Watercraft Service Attendants
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    Additional videos and more information available at
     


    Wages
    for Automotive and Watercraft Service Attendants
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     Location Pay
    Period
    2016
    Percentile Wages Average
    Wage
    10% 25% 50%
    Median
    75% 90%
     Burlington-South Burlington, VT Metropolitan NECTA Hourly $ 9.68   $ 9.81   $ 12.27   $ 15.67   $ 17.79   $ 12.87  
    Yearly $20,140   $20,410   $25,520   $32,590   $37,000   $26,780  
     
    What are Percentile Wages?
    source: Occupational Employment Statistics, Vermont Labor Market Information, U.S. Bureau of Labor Statistics, released April 2017.
     


    Employment Trends
    for Automotive and Watercraft Service Attendants
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    No trend data for this occupation.
     


    Industries of Employment
    for Automotive and Watercraft Service Attendants
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    Industry Percent of Total
    2014
    Repair and maintenance 38.2%
    Gasoline stations 22.9%
    General merchandise stores 13.9%
    Motor vehicle and parts dealers 10.7%
    Food and beverage stores 3.5%
    source: Employment Projections, U.S. Bureau of Labor Statistics, National Employment Matrix, released July 2016.
     


    Tasks
    for Automotive and Watercraft Service Attendants
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  • Collect cash payments from customers and make change or charge purchases to customers' credit cards and provide customers with receipts.
     
  • Activate fuel pumps and fill fuel tanks of vehicles with gasoline or diesel fuel to specified levels.
     
  • Prepare daily reports of fuel, oil, and accessory sales.
     
  • Clean parking areas, offices, restrooms, or equipment and remove trash.
     
  • Check air pressure in vehicle tires; and levels of fuel, motor oil, transmission, radiator, battery, and other fluids; and add air, oil, water, or other fluids, as required.
     
  • Clean windshields, and/or wash and wax vehicles.
     
  • Provide customers with information about local roads or highways.
     
  • Perform minor repairs, such as adjusting brakes, replacing spark plugs, or changing engine oil or filters.
     
  • Order stock and price and shelve incoming goods.
     
  • Rotate, test, and repair or replace tires.
     
    source: Occupational Information Network: Automotive and Watercraft Service Attendants  updated June 2006
     


    Knowledge
    for Automotive and Watercraft Service Attendants
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  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
     
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
     
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
     
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
     
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
     
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
     
  • Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
     
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
     
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
     
    source: Occupational Information Network: Automotive and Watercraft Service Attendants  updated June 2006
     


    Skills
    for Automotive and Watercraft Service Attendants
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  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
     
  • Service Orientation - Actively looking for ways to help people.
     
  • Speaking - Talking to others to convey information effectively.
     
  • Operation and Control - Controlling operations of equipment or systems.
     
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
     
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
     
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
     
  • Time Management - Managing one's own time and the time of others.
     
    source: Occupational Information Network: Automotive and Watercraft Service Attendants  updated June 2010
     


    Abilities
    for Automotive and Watercraft Service Attendants
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  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
     
  • Manual Dexterity - The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
     
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
     
  • Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
     
  • Control Precision - The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
     
  • Finger Dexterity - The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
     
  • Speech Clarity - The ability to speak clearly so others can understand you.
     
  • Stamina - The ability to exert yourself physically over long periods of time without getting winded or out of breath.
     
  • Static Strength - The ability to exert maximum muscle force to lift, push, pull, or carry objects.
     
  • Trunk Strength - The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
     
    source: Occupational Information Network: Automotive and Watercraft Service Attendants  updated June 2006
     


    Work Activities
    for Automotive and Watercraft Service Attendants
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  • Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
     
  • Controlling Machines and Processes - Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
     
  • Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
     
  • Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
     
  • Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
     
  • Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
     
  • Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
     
  • Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
     
  • Inspecting Equipment, Structures, or Material - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
     
  • Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
     
    source: Occupational Information Network: Automotive and Watercraft Service Attendants  updated June 2006
     


    Interests
    for Automotive and Watercraft Service Attendants
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  • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
     
  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
     
    source: Occupational Information Network: Automotive and Watercraft Service Attendants  updated June 2008
     


    Work Styles
    for Automotive and Watercraft Service Attendants
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  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
     
  • Integrity - Job requires being honest and ethical.
     
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
     
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
     
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
     
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
     
  • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
     
  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
     
  • Initiative - Job requires a willingness to take on responsibilities and challenges.
     
  • Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
     
    source: Occupational Information Network: Automotive and Watercraft Service Attendants  updated June 2006
     


    State of Vermont License Information
    that may be required for Automotive and Watercraft Service Attendants
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    No state licenses listed for this occupation.
     


    Education and Training Requirements
    for Automotive and Watercraft Service Attendants
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  • Job Zone One: Little or No Preparation Needed
  •  
  • Education: Some of these occupations may require a high school diploma or GED certificate.
  •  
  • Training: Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.
  •  
  • Experience: Little or no previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a waiter or waitress even if he/she has never worked before.
  •  
    source: Occupational Information Network: Automotive and Watercraft Service Attendants  updated June 2006
     


    Schools
    offering instructional programs related to Automotive and Watercraft Service Attendants
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    No school information for this occupation.
     


    Other Resources
    for Automotive and Watercraft Service Attendants
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  • Labor Exchange Information
  • A source for occupational characteristics, such as age, gender, race, and years of education and an alternative source for occupational wage rates. Limited to people looking for jobs and the jobs advertised through VDOL Vermont Job Link.
  • Look for statewide information over the latest 12 months for Automotive and Watercraft Service Attendants.
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  • Occupational Outlook Handbook
  • No handbook information for this occupation.
     
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    Related Occupations
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    source: Occupational Information Network: Automotive and Watercraft Service Attendants 
     

     
     
     
    Vermont.gov State of Vermont Department of Labor